Very bad !! Don’t buy !! I bought these 3 inserts and received them yesterday , as I put them in cavitron and started it , these cavitron inserts jump out of the cavitron as soon as I start it , freaked my patient out !! I thought it’s just one of them , so I tried the others , and they are all the same !!! I’m requesting a refund !!these were not cheap ! It’s a rip off !

Net32 Response: We are sorry that the customer received inserts that did not meet expectations. Net32 notified Medical Dental Max of the customer's concerns. Medical Dental Max provided a prepaid label to return the product.

it stopped working after 1 month and of course their return policy is 1month. Didn't even offer to replace or repair the item

Net32 Response (8/14/24): We are sorry that the customer encountered an issue with their order from River Dental Supplies. Net32 refunded the customer for the product as an extension of our 30 Day Money Back Guarantee. Sincere apologies to the customer for any inconvenience.

After using them for 6months they keep coming off of the handpiece when the old ones that I have been using for 4 to 5 year are still working, this make me wonder if these are the counterfeit ones!!!

Net32 Response (9/25/23): Net32 aims to be a trusted platform for dental professionals: a marketplace where they can explore thousands of products from the industry’s leading manufacturers and distributors. Part of Net32's commitment to providing a safe platform includes the investigation of any genuineness concerns. While the investigation is ongoing, the vendor River Dental Supplies has been delisted from selling this product and the customer was provided with a prepaid label to return the product to Net32 for review and provided with a replacement product.

The last 5 tips purchased from Tradent in past 6 months all started leaking within 2-3 months of use. Returning last 3 of them purchased recently. Old ones from other suppliers had lasted 3+ years! Buying new ones from a different vendor to see if there was issue with specific lots.

Net32 Response: Tradent is refunding the dentist and has removed the listing due to quality issues. Apparently there were other customers experiencing similar quality issues.