Handler Resin Splash Hood with Light on the Right side and Protective Clear ≫ Customer Reviews
Handler Resin Splash Hood with Light on the Right side and Protective Clear
$146.89 /ea + FREE Std. Shipping
Customer Reviews (1)
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1/23/21from Kensington, MDprofession Other MedicalItem pictured is not what was receivedI ordered the Handler Resin Splash Hood with Light on the Right side and Protective Clear Acrylic Shield as pictured in this review. Notice that it shows the metal screen and waste gate on the back of the hood. The purpose of the waste gate is to be able to open or close it so one can vent it (or not) with a vacuum system.The splash hood I received did not have this feature as shown in the photo of the item I ordered. Instead where the waste gate should be it was closed off with a molded acrylic shaped lip. After contacting net32, I was told they checked with the supplier and was told I got what I ordered. Clearly I did not. I even enclosed a photo of the back of the Splash Hood. Do not order this item if you expect it to arrive as displayed in the photo. Needless to say, I am totally disappointed in both Handler and net32. I will begrudgingly keep it because I need it right away. The product was misrepresented.
Net32 Response (1/26/21): We are sorry that the customer received a product that did not meet expectations. It appears that the Net32 product detail page used the same image that the manufacturer's website displayed for the product. After investigation, we found that the manufacturer's image for the product was not accurate. Net32 updated the image on the Net32 product detail page to reflect that the correct product setup. Net32 issued a partial refund to the customer in an attempt to satisfy the customer. Sincere apologies to the customer for any inconvenience.Was this review helpful to you?Was this review helpful to you?
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