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Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.8 83
Shipping time 4.4 83
Shipping and handling 4.4 84
Recent Feedback: 4.5 stars
4/5 "average"
Boksilee, 12/7/18
5/5 "Excellent product..fast delivery."
Dr Roman, 12/3/18
4/5 "Great service!"
Ruby, 12/3/18
2/5 "The chlorhexidine leaked out in the box, the box came with the Drill angles and Chx rinse. Both are wet.

Net32 Response: We apologize for the issue with this order. Net32 notified PA Dental of the issue. PA Dental issued a refund for the damaged product. Net32 also replaced the damaged items with another vendor at no charge to the customer, a $26.40 value."
KDental, 11/19/18
2/5 "The package was left at the front door containing important temperature sensitive materials which could render the product less effective. Labeling to describe perishable products I believe is necessary given medical items.

Net32 Response: Net32 recognizes that local anesthetics such as Lidocaine and Septocaine are temperature sensitive, particularly to cold. We have contacted PA Dental and advised them to require signature upon delivery in future similar situations. If there is any issue with effectiveness of the anesthetics Net32 will be happy to replace the order."
UDUNNO, 11/13/18
5/5 "great as described"
pdds, 11/13/18
5/5 "Delivery was fast accurately"
Guigasgui, 11/8/18
5/5 "Great Experience"
BCDental, 11/7/18
5/5 "Super fast shipping! excellent products! I go out of my way to order thru them!"
Dentist, 11/7/18
1/5 "They haven't packed the fluoride foam right, so it got completely leaked for 2 times(1 time for original order and 1 time for replacement), so I needed to return both of them.

Net32 Response: Apologies for any inconvenience. Net32 notified PA Dental of the issue. PA Dental refunded the customer in full."
dentx, 10/4/18
1/5 "My order was delayed needlessly for a week- no apology

Net32 Response: Net32 refunded the customer in full as well as paid for overnight delivery. There was an issue with the customer's billing address."
go, 10/2/18
4/5 "Good for the price"
angles, 9/26/18
4/5 ".."
Dr Carter, 9/15/18
5/5 "Just Perfect"
SDLELZA, 9/5/18
5/5 "Great product Quality and very fair price"
AKG, 8/25/18
5/5 "Great product"
Viki, 7/27/18
5/5 "Great quality!"
Highlands Kids Dentistry, 7/11/18
5/5 "excellent delivery. great product"
Valley Gal, 7/3/18
5/5 "Great service , great products ,a huge saving!
Return was easy and fast !
such a great company !
thanks"
RDA, 6/25/18
4/5 "good products, cancelled my order"
AFD, 5/23/18
5/5 "fast ship, no problems"
Dr. T, 2/20/18
5/5 "Fast delivery, good email updates"
Sciguy, 12/27/17
5/5 "I left a product in my cart for a few weeks and when I finally ordered it, it was out of stock. Rather than stringing me along for several weeks (like some vendors), this vendor promptly marked the order as cancelled/out of stock.

Now I can get on with a new order rather than waiting and wondering. Nice service!!"
paulmh4209, 9/14/17
4/5 "Delivery in 3 days, fast, reliable."
PCha, 7/26/17
5/5 "Great vendor. Timely shipping and great prices."
AdamDDS19, 6/15/17
5/5 "Good, thanks"
Dr S, 5/21/17
5/5 "Great vendor, amazing prices and super fast shipping, thank you"
doc, 3/13/17
3/5 "Ordered on 01/10/17, Shipped by USPS on 1/12/17."
Dr Jason, 1/20/17
5/5 "I love the house brand products. Great transaction experience!"
DrDelon, 12/30/16
5/5 "Good experience"
Dr.M, 11/11/16
5/5 "A+"
Boss, 10/26/16
5/5 "great prices and well known vendor."
dr love, 10/11/16
4/5 "Good quality product"
Good buy, 9/13/16
5/5 "These trays are great, our dentists like them. The alginate attaches well to them, and they are easy to remove."
Nick, 8/18/16
5/5 "Great prices without compromising on product, topped with fast shipping - makes this an excellent vendor to purchase our supplies from! Looking forward to ordering more from PA Dental!"
Bookkeeper, 8/15/16
3/5 "It has gotten better. But they are sometimes not accurate with their shipping dates. I mean by three weeks. Also they had some internal error with the credit card that they kept blaming it on us and it ends up being it was their error."
Sam, 8/4/16
5/5 "Fast shipment. The order that came was exactly the quantity ordered! Makes it easy to order supplies for a very busy office when the company ensures quality, and efficiency!"
Megan, 7/26/16
5/5 "ALL WAS GOOD EXCEPT TIME FRAME OF SHIPMENT."
VIN, 7/15/16
5/5 "Shipping was fast, everything arrived as expected. Product worked great. Was able to cement an e.max crown to titanium abutment ."
Jimmy, 7/12/16
5/5 "fast delivery"
robdds, 6/15/16
5/5 "Happy with the service."
Glue2dent, 5/12/16
4/5 "Good price and timely arrival but shipping was a little steep."
Jsl, 4/27/16
5/5 "Quick shipping and some items shipped free"
Wendy, 4/20/16
5/5 "received the product right away :)"
Deb Mitchell, 4/8/16
5/5 "No problems with this supplier"
Luke, 4/6/16
5/5 "."
DA, 3/23/16
5/5 "Great price and reasonable shipping time. Great seller!"
Jeff, 3/14/16
5/5 "Delivery was prompt and without problems. Cost was reasonable. Item is performing as promised. I would recommend this vendor to my friends."
anni, 3/6/16
5/5 "quick shipping."
frank, 1/17/16
5/5 "item was as described.."
Kapdent, 12/28/15
4/5 "very good"
dentaldawg83, 12/22/15
5/5 "Fast service and a good product , works for me"
BOB, 12/16/15
5/5 "as advertised"
dr patti, 11/6/15
5/5 "good experience overall; timely delivery; excellent product."
anni, 9/25/15
5/5 "Verry good !!!"
Tien Hoang, 9/14/15
5/5 "Great product."
Ludwig, 7/15/15
5/5 "I've ordered from PA for years and they have never disappointed me :)"
abst4, 5/30/15
5/5 "Only issue was that the canister were not shipped in their 6 pack boxes. This makes it easier to store."
gneissrx, 4/14/15
5/5 "great products"
scollinsjr, 3/26/15
5/5 "Good seller"
nicolas, 3/5/15
3/5 "initially did not send full order"
jdash, 3/4/15
5/5 "great price"
ids, 2/24/15
4/5 "No problem with order"
jdash, 2/23/15
3/5 "Great price but did not notify efficiently about when item shipped. Also charged a hefty extra $20.00 in addition to shipping charge."
James, 1/25/15
5/5 "Fast shipping and reasonalbe S&H costs compared to what I could find from some other sources."
Wilson, 1/11/15
3/5 "Kept canceling my order"
drfeelgood, 1/7/15
4/5 "Good overall with shipping in a timely manner. Packaging seems not to be a huge priority of care."
SmileDental, 12/8/14
5/5 "The tips are a great value & exactly what I was purchasing thru catalog."
Diana, 11/26/14
4/5 "great vendor"
Joyous, 11/26/14
5/5 "great seller"
merita, 11/18/14
5/5 "Good price, good selection."
fabdds, 11/13/14
5/5 "My experience with net32.com was excellent. Product was shipped out quickly and everything was packaged securely. Would use again and recommend"
Lizzie, 9/30/14
5/5 "Reliable w/ good products."
Betsy, 9/25/14
2/5 "More than once this vendor has been "out of stock" on a product after I've already submitted an order. Very inconvenient to not have your list up to date. I combine orders from different vendors to save on shipping but if you screw me out of a product then I've also been jobbed on the shipping. Vendors like this that don't keep their items updated need to get their act together."
Dr. Q., 9/3/14
4/5 "easy to deal with"
suture, 8/27/14
5/5 "My order arrived when it was supposed to and all the products were exactly what I had ordered. The prices were also great!"
aplacetosmile, 5/19/14
5/5 "My products came in a timely manner and they were exactly what I had ordered. They also have great prices!"
aplacetosmile, 5/19/14
5/5 "Items arrived when they were supposed to and they were exactly what I had ordered."
aplacetosmile, 5/19/14
5/5 "Bought for a dermatology office using dental chairs... this is the best cleaning product for high end chairs. Great seller with fast shipping."
AP, 5/14/14
5/5 "Great savings, good products provided. Sends out materials promtly!"
Dr. T, 3/14/14
5/5 "efficinet delivery"
Rich, 2/13/14
5/5 "arrived quickly"
Rich, 2/13/14
5/5 "as promised"
jo, 1/7/14
5/5 "Item was as described. Slower shipping this time (December), however past shipments have been fast."
EasternDentisry, 12/30/13
3/5 "The seller did not mention about how soon the material was going to expire, it was expiring soon."
Tony Montana, 11/4/13
5/5 "It took awhile to ship but the price is so good it was worth the wait."
Bammy, 10/27/13
5/5 "great product"
Harriet, 10/23/13
5/5 "Shipped quick, great price, no problems."
Alan, 7/1/13
5/5 "Prompt delivery from a dependable company!"
dentalalf, 6/25/13
5/5 "Shipped fast and affordable."
drm, 4/19/13
5/5 "Excellent all the way around and very reasonable price."
Rita Olono, 1/6/13
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PA Dental

Feedback Rating: 4.5
4.5 stars (91 ratings)
About
Full Line Of Dental Supplies at the Lowest Prices With 100% Customer Satisfaction
Shipping
Standard shipping $5.95.  There will normally be no standard shipping charge for orders exceeding $10.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com.
Delivery Method
UPS
Payment Methods
AMEX, Discover, MasterCard, Visa
State Tax
AL, MA, MD, NY, OH, VA
Contact
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
Return Policy
We want to ensure that you are completely satisfied with our company and products. If you encounter a product and it is defective not to your satisfaction we will provide credit, exchange or refund. In order for your return to be processed in a timely manner please follow these guidelines:
* Returns may be made on most unopened merchandise within 30 days of purchase.
* Please contact your customer service representative for a return authorization, no credit will be issued for unauthorized returns.
* A copy of the invoice with a return authorization number on it must accompany all returns, or your request for credit will be delayed or not honored.
* If you have received the wrong item or your order is missing an item please notify your sales representative within 48 hours of receipt.
* All items must be unopened in original packaging and properly packaged, credit will not be issued for improperly packaged, opened or used items unless defective or reasonably unsatisfactory.
* Special order, not stocking, anesthetic, pharmaceutical, and short dated items are not returnable for credit of refund.
* Bulk items may be subject to a 25% restocking fee.
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