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(800) 517-1997
Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.4 64
Shipping time 4.2 68
Shipping and handling 4.2 66
Recent Feedback: 4.2 stars
1/5 "i asked to return and they never send return tag. I am still waiting for approval.

Net32 Response (4/12/21): We are sorry that the customer encountered an issue with their order from Dental Supply Depot. Net32 notified Dental Supply Depot of the customer's concerns. Dental Supply Depot provided a contact number for support from their technician. We understand the issue to be resolved but will followup if any additional assistance is needed."
ramesh boghara, 4/1/21
5/5 "They always have what I need in stock. Shipping is fast and ordering is easy. I will continue to shop here!"
Toothfairy, 3/25/21
5/5 "Great experience with vendor and delivery (USPS Insured). Thank you!"
Dr G., 3/25/21
5/5 "good product"
barkett, 3/10/21
5/5 "Great value!"
Trisha, 3/7/21
5/5 "Great hand piece for the price"
Urszula, 2/19/21
5/5 "Great product, great price as always"
IraBidermanDDS, 2/12/21
5/5 "arrived quickly, as described, work well"
Dr. T, 1/27/21
5/5 "excellent"
Dr Morales, 1/22/21
Dr. Childress, 12/28/20
5/5 "Fast and reliable service."
mehtar, 8/8/20
5/5 "Works very well, fit and finish is excellent."
DrDrew, 7/30/20
5/5 "Received item less than 72 hours after order. Price was significantly less than other vendors"
wjwilkinson, 7/26/20
5/5 "Delivery was quicker the an expected. The website is very user friendly. I plan to continue using Net32 for many other products."
Amber, 7/15/20
2/5 "I ordered four and they were not as pictured. They are painted black and do not have all of the features of an original swivel from star which makes it harder to tighten on. Also, one broke within one week of use and I have sent it back for repair. They also sent me mixed fiber optic and non-FO.

Net32 Response: We are sorry that the customer received something that did not meet expectations. Net32 notified Dental Supply depot of the customer's concerns. Dental Supply Depot provided the customer with a label to return the products for exchange."
SNCo, 7/14/20
1/5 "We ordered this product on May 22, 2020, and as of June 18, we still haven't received them!

Net32 Response: We are sorry that the customer's experience with Dental Supply Depot did not meet expectations. The customer's order was placed on 5/22/20. Dental Supply Depot shipped the order on 6/4/20. The package was returned to Dental Supply depot by the carrier (UPS). Dental Supply Depot reshipped the order on 6/23/20. The order was delivered to the customer on 6/26/20. Sincere apologies to the customer for the delay and any inconvenience."
Charlotte, 6/18/20
5/5 "Super fast shipping and great product. Highly recommend!"
Elijah, 6/9/20
4/5 "Good"
Luisa, 6/9/20
3/5 "this vendor gave a discount for bulk order, then canceled probably it was too low. I had to reorder with higher price, but did not get the shipment until 6-7 wks later. Too late, I ordered from someone else, has to request a return, have not heard from vendor yet"
DN, 6/4/20
1/5 "Please becareful I ordered the Star Titan Scaler and they sent me the a1 Handpiece Specialist scaler. I have called the company and left a message and sent them an email via Net32.

Net32 Response: The customer actually ordered a house brand Star Titan Type Scaler. Net32 provided a prepaid label for the customer to use to return the product to Dental Supply Depot for a full refund."
North, 5/15/20
1/5 "I have return your items, very dissatisfy with this item false advertisement selling these items under a very reputable company.

Net32 Response: We are sorry that the customer's experience with Dental Supply Depot did not meet expectations. The customer was provided with a prepaid label to return the item to Dental Supply Depot for a refund. The product detail page has been updated for better clarity. Sincere apologies to the customer for any inconvenience."
Shawn, 4/17/20
5/5 "everything as advertised. quick delivery"
dr john, 3/12/20
5/5 "these are awesome hand pieces. very fast shipping."
Dr.Brown, 1/6/20
5/5 "excellent"
DocNaka, 12/17/19
1/5 "it didn't delivered yet while more than 2 weeks past. I called and emailed so may times...When can I get my order???

Net32 Response: We are sorry that the customer's experience with Dental Supply Depot did not meet expectations. There was a significantly long delay ultimately attributable to the US postal service. The customer placed the order on 12/2/19. Dental Supply Depot shipped the order on 12/3/19. The customer confirmed receipt of the order on 12/23/19. Sincere apologies to the customer for any inconvenience caused by the delay."
Jean, 12/17/19
2/5 "good"
rum, 11/21/19
5/5 "Very quick delivery"
Dr.D, 11/11/19
5/5 "All anyone could expect, very nice experience, indeed"
Dental Cowboy, 10/15/19
3/5 "Items shipped quickly and arrived on time. The items that arrived were different than the picture (the titan wrenches I received did not have a hole in the center), but still functioned as needed."
Dentist605, 8/27/19
3/5 "There was an error with one of the secondary vendors which caused my credit card company to call me. I inturn, had to make several calls in order to fix it, It was their error plus faulty phone service."
Saxdds, 7/23/19
5/5 "Great product!!"
DrAce, 6/19/19
5/5 "I was pleased with my purchase."
Dentist, 6/3/19
5/5 "very good product"
SD, 5/30/19
5/5 "great!"
Gabriela Diaz, 5/7/19
5/5 "what I need shipped on time"
dawnskees, 3/21/19
5/5 "helpful ,if unsure about your size you better call or send them the handpiece, because the pictures aren't always right"
lzdds, 3/1/19
5/5 "This item is part of a lot of dental supplies going through a Rotary Foundation Global Grant to a clinic in Maggoty, Jamaica
Excellent shipping time and price!"
Rich, 2/22/19
5/5 "excellent seller. Very professional and trustworthy!!"
Bleekdental, 11/21/18
5/5 "Great!"
Coastal Endodontics, 11/7/18
1/5 "could not install

Net32 Response: Net32 provided the customer with a prepaid label to return the product to the vendor for a refund."
pdds, 11/6/18
5/5 "Very fast shipping. No issues."
BCDental, 11/2/18
5/5 "Good"
Buyer, 9/10/18
5/5 "Good"
Becker, 8/23/18
5/5 "Love the handpiece."
DrP, 2/7/18
5/5 "Even, large head of lint free cotton. Some sticks gave up too soon. Overall they held up great."
Mike, 12/27/17
1/5 "it was so difficult to get a return label and a refund you have to call several times to get anywhere with Dental Supply Depot. NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.", 12/19/17
1/5 "Full of lies, Misleading at BEST! Be aware!

Had to file complaint against this vendor. It was a struggle to get return label from the seller and to top it all they 20% charged restocking & credit card fees to us! We ordered Johnson Promident Challenger handpieces from this vendor as were advertised and listed on Net32. We received counterfeit/fake items and seller does not carry these items inspite clearly mentioned in the listing. Net32 has done little to nothing to stop this vendor from seller these fake handpieces on their website. I rarely write reviews but this vendor well earned it! Net32 response: After viewing images of the purchased handpieces Net32 removed Dental Supply Depot as a seller for that product. DG has been refunded the restocking and credit card fees fully by Dental Supply Depot."
DG, 5/16/17
5/5 "Very good service and quick delivery. I've always been satisfied with them."
jeff, 4/17/17
5/5 "Good prices on specific items we needed. Shipped item quickly."
Mazsy19, 4/14/17
1/5 "Items were shipped from a different vendor and my credit card was charged more than I was quoted. I called Net 32 twice to receive a credit and so far none was issued.

Net32 Response: Net32 paid the residential extra shipping fee ($4.50)."
crandental, 3/29/17
5/5 "great vendor always easy to order from them"
merita, 3/2/17
5/5 "This vendor shipped my Lens covers quickly, safely, and as described."
Dr. Allie, 2/8/17
5/5 "works great at a great price"
EPG, 11/14/16
5/5 "works well, been using them for a year."
Mody, 9/19/16
5/5 "Easy to order, prompt delivery, exactly what I ordered"
marcomoroa, 9/18/16
5/5 "They were very kind and knowledgable"
Marcelo Toledo, 4/11/16
5/5 "Fast delivery."
Ish, 3/7/16
1/5 "I received a motor and latch head that wasnt compatible with my motor, and upon returning the items, they charged 35% fees in returning the items. I won't be ordering from this vendor again because of this.

The dentist was charged a 20% restocking fee, 4.5% credit card fee, and $12 for shipping. The net effect was about 35% of the cost of the product."
Jenn, 11/12/15
5/5 "Easily the lowest price anywhere on the internet for ultrasonic I ordered. Great communication and shipping was quick. Would buy from again."
Ryan, 10/5/15
5/5 "I am very pleased with quality of products I've received. Great company to work with!"
abst4, 5/30/15
5/5 "great products"
scollinsjr, 3/26/15
3/5 "It ordered the chairs mid November. They came around January 5th. Nobody called me to tell me they were on backorder."
Dr. Wyatt, 1/21/15
5/5 "as described at a good price", 1/2/15
5/5 "Items were as decribed, and my order was shipped in a very timely fashion."
ToothAccess, 11/14/14
4/5 "need to paid insurance, got all items in two visit, forgot dispensing gun, but no problem fixing error."
Smiles, 9/4/14
4/5 "Good product , very satisfied."
Mon, 7/11/14
4/5 "We always order our gloves from this vendor and never have an issue. However, this time was an exception. I ordered my product on 5/19. I didn't hear from the vendor about shipping until 5/27 with no tracking #available. We did not receive the gloves until 6/9. I feel like this was way too long for this product to ship and was not happy that we were out of gloves for so long."
suture, 6/10/14
5/5 "we never have any problems with this vendor"
suture, 5/5/14
3/5 "wrong name placed on address with FedEx"
Tolentino, 1/28/14
5/5 "Easy to order, prompt delivery, and no exactly what I ordered!
Excellent experience....Completey satisfied!"
MGDR, 1/22/14
5/5 "Product works as described"
Bill, 11/21/13
5/5 "Excellent services"
yola, 9/19/13
5/5 "fast accurate shipping"
rbratton, 3/31/13
5/5 "Quick delivery, very good packaging of product for transport."
Jen, 2/5/13
4/5 "everything is ok,but Fill line filter does not fit,delivery experience, item as described"
le, 1/3/13
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Dental Supply Depot

Feedback Rating: 4.2
4.2 stars (75 ratings)
Dental Supply Depot has been serving the Dental industry since 1975. With our vast selection of dental supplies, equipment, handpieces and parts along with a superior dedication to customer service we are certain that we will meet all of your dental needs. After all without happy customers our expertise would serve no purpose.
Standard shipping $8.95.  There will normally be no standard shipping charge for orders exceeding $500.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or
Delivery Method
Payment Methods
AMEX, Discover, MasterCard, Visa
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
Additionally, Dental Supply Depot is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
Please contact Net32 customer service at (800) 517-1997 or
Return Policy
All returns must be issued a return authorization number. Shipping is non-refundable. Returns will be returned at the shipper's expense and will incur a 20% re-stocking fee. Returns must be made within 30 days of invoice date. Returns must be in original package with unbroken seal. Damaged goods need to be reported within 48 hours of receipt to receive credit.
There is a $3.50 fee for: Shipping to Residential Addresses, for DAS Residential Fee (different from residential) and DAS Commercial Fee.
Dental Supply Depot Product OfferingDental Supply Depot's Weekly Specials | Entire Product Offering
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