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Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.6 23
Shipping time 4.1 25
Shipping and handling 4 25
Recent Feedback: 4.3 stars
1/5 "Full of lies, Misleading at BEST! Be aware!

Had to file complaint against this vendor. It was a struggle to get return label from the seller and to top it all they 20% charged restocking & credit card fees to us! We ordered Johnson Promident Challenger handpieces from this vendor as were advertised and listed on Net32. We received counterfeit/fake items and seller does not carry these items inspite clearly mentioned in the listing. Net32 has done little to nothing to stop this vendor from seller these fake handpieces on their website. I rarely write reviews but this vendor well earned it! Net32 response: After viewing images of the purchased handpieces Net32 removed Dental Supply Depot as a seller for that product. DG has been refunded the restocking and credit card fees fully by Dental Supply Depot."
DG, 5/16/17
5/5 "Very good service and quick delivery. I've always been satisfied with them."
jeff, 4/17/17
5/5 "Good prices on specific items we needed. Shipped item quickly."
Mazsy19, 4/14/17
1/5 "Items were shipped from a different vendor and my credit card was charged more than I was quoted. I called Net 32 twice to receive a credit and so far none was issued.

Net32 Response: Net32 paid the residential extra shipping fee ($4.50)."
crandental, 3/29/17
5/5 "great vendor always easy to order from them"
merita, 3/2/17
5/5 "This vendor shipped my Lens covers quickly, safely, and as described."
Dr. Allie, 2/8/17
5/5 "works great at a great price"
EPG, 11/14/16
5/5 "works well, been using them for a year."
Mody, 9/19/16
5/5 "Easy to order, prompt delivery, ...got exactly what I ordered"
marcomoroa, 9/18/16
5/5 "They were very kind and knowledgable"
Marcelo Toledo, 4/11/16
5/5 "Fast delivery."
Ish, 3/7/16
1/5 "I received a motor and latch head that wasnt compatible with my motor, and upon returning the items, they charged 35% fees in returning the items. I won't be ordering from this vendor again because of this.

The dentist was charged a 20% restocking fee, 4.5% credit card fee, and $12 for shipping. The net effect was about 35% of the cost of the product."
Jenn, 11/12/15
5/5 "Easily the lowest price anywhere on the internet for ultrasonic I ordered. Great communication and shipping was quick. Would buy from again."
Ryan, 10/5/15
5/5 "I am very pleased with quality of products I've received. Great company to work with!"
abst4, 5/30/15
5/5 "great products"
scollinsjr, 3/26/15
3/5 "It ordered the chairs mid November. They came around January 5th. Nobody called me to tell me they were on backorder."
Dr. Wyatt, 1/21/15
5/5 "as described at a good price"
three2sail@aol.com, 1/2/15
5/5 "Items were as decribed, and my order was shipped in a very timely fashion."
ToothAccess, 11/14/14
4/5 "need to paid insurance, got all items in two visit, forgot dispensing gun, but no problem fixing error."
Smiles, 9/4/14
4/5 "Good product , very satisfied."
Mon, 7/11/14
4/5 "We always order our gloves from this vendor and never have an issue. However, this time was an exception. I ordered my product on 5/19. I didn't hear from the vendor about shipping until 5/27 with no tracking #available. We did not receive the gloves until 6/9. I feel like this was way too long for this product to ship and was not happy that we were out of gloves for so long."
suture, 6/10/14
5/5 "we never have any problems with this vendor"
suture, 5/5/14
3/5 "wrong name placed on address with FedEx"
Tolentino, 1/28/14
5/5 "Easy to order, prompt delivery, and no surprises...got exactly what I ordered!
Excellent experience....Completey satisfied!"
MGDR, 1/22/14
5/5 "Product works as described"
Bill, 11/21/13
5/5 "Excellent services"
yola, 9/19/13
5/5 "fast accurate shipping"
rbratton, 3/31/13
5/5 "Quick delivery, very good packaging of product for transport."
Jen, 2/5/13
4/5 "everything is ok,but Fill line filter does not fit,delivery experience, item as described"
lee, 1/3/13
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Dental Supply Depot

Feedback Rating: 4.3
4.3 stars (29 ratings)
About
Dental Supply Depot has been serving the Dental industry since 1975. With our vast selection of dental supplies, equipment, handpieces and parts along with a superior dedication to customer service we are certain that we will meet all of your dental needs. After all without happy customers our expertise would serve no purpose.
Shipping
Standard shipping $8.95.  There will normally be no standard shipping charge for orders exceeding $500.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com.
Delivery Method
FedEx
Payment Methods
AMEX, Discover, MasterCard, Visa
State Tax
MD, VA, DC, MA, PA and NY
Contact
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
Return Policy
All returns must be issued a return authorization number. Shipping is non-refundable. Returns will be returned at the shipper's expense and will incur a 20% re-stocking fee. Returns must be made within 30 days of invoice date. Returns must be in original package with unbroken seal. Damaged goods need to be reported within 48 hours of receipt to receive credit.
Other
There is a $3.50 fee for: Shipping to Residential Addresses, for DAS Residential Fee (different from residential) and DAS Commercial Fee.
Dental Supply Depot Product OfferingDental Supply Depot's Weekly Specials | Entire Product Offering