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Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.7 394
Shipping time 4.4 397
Shipping and handling 4.6 390
Recent Feedback: 4.5 stars
5/5 "Fast & Efficient"
New Yorker DDS, 7/20/21
4/5 "Good product…package arrived on time"
Glamour Smile, 7/10/21
1/5 "Bought defected XCP x-ray holders, Had to return them and after 3 months with many emails I have sent them still neither paid me back nor shipped the right item.

Net32 Response (7/1/21): We are sorry that the customer's experience did not meet expectations. Net32 provided the customer with a prepaid label to return the product to Dental Wholesale Direct. It appears that the return package was lost by the carrier (USPS). Net32 refunded the customer for the product. Sincere apologies to the customer for any inconvenience."
TFD, 6/30/21
5/5 "Great price, works as expected, quick delivery."
Jennifer, 6/29/21
5/5 "Always fast with order"
BoneDDS, 6/28/21
5/5 "Timely arrival, well packaged, excellent product as it was the perfect fit for my tray, dimension was exactly as specs stated. No more accidental spilled tray when transferring from one place to another!
Highly recommended for all clinics"
Maty, 6/28/21
1/5 "Items were not delivered in a reasonable time from ETA. The product did not say that it would have a longer handling time.

Net32 Response (6/24/21): We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. The customer's order was placed on 6/17/21. Dental Wholesale Direct shipped the order on 6/23/21. The order is in transit and scheduled for delivery on 6/29/21. Net32 is working with Dental Wholesale Direct to speed up and provide more accurate processing times. Sincere apologies to the customer for any inconvenience."
Dr John, 6/24/21
1/5 "selling items that will be expiring in a week. So watch out fine prints on the listing. Net32 would not give me refund either.

Net32 Response (6/24/21): We are sorry that the customer's experience did not meet expectations. The customer's order was placed on 6/3/21. The product was advertised as a short dated special with an expiration date of 6/30/21. It appears that the customer did not see the short date special text. As a courtesy, Net32 refunded the customer in full for the product. Sincere apologies to the customer for any inconvenience. We hope that the customer was ultimately satisfied with the resolution to their initial concern."
sean, 6/23/21
1/5 "It has been more than 2 weeks and they have not shipped it yet. Worst customer service!

Net32 Response (6/22/21): We are sorry that the customer's experience did not meet expectations. The order was placed on 6/8/21. The customer emailed Net32 on 6/22/21 to request a cancellation of the order. The customer's order was cancelled and the customer was not charged. Sincere apologies to the customer for the delay and any inconvenience."
Faisal Mir, 6/22/21
1/5 "Vendor shipped expired product

Net32 Response (6/22/21): It appears that the customer ordered a short dated special by mistake. From what we can tell, the product was not expired but had a short dated expiration date (~30 days). The product was advertised by the vendor as short dated. Net32 refunded the customer as part of Net32's 30 Day Money Back Guarantee."
Dr Carter, 6/17/21
5/5 "Prompt service"
yola, 5/26/21
5/5 "quick shipping"
Chen, 5/25/21
5/5 "Best product I think!"
Paul, 5/25/21
5/5 "Thank you so much"
Irakli8211, 5/22/21
5/5 "Net32 has always treated me very well and I am impressed with their prompt service"
James Lalonde DDS, 5/17/21
5/5 "Great site to order from! Typically, I can find all that I need and delivery of products is very fast!"
RockyRock, 5/13/21
5/5 "Items arrived on time. Thanks!"
Family Dental, 5/12/21
Dr. Compton, 5/10/21
5/5 "The vendor emails for the delivery status promptly. Delivery is done very easy and quick. I'm pretty satisfied with the vendor."
ND, 5/7/21
5/5 "product is excellent. quick shipping."
elmparkdental, 5/5/21
5/5 "Awesome product fast shipping"
Gilbertdentalcare, 4/28/21
5/5 "Smooth, prompt ordering and delivery process and looking forwards to doing future orders with them"
Dentidoc, 4/21/21
4/5 "Received in a timely matter."
Paul Clancy DDS, 4/20/21
5/5 "Amazing product with great prices! Really fast shipping"
Jrod, 4/16/21
5/5 "We got exactly what we ordered at a great price and quick delivery."
oushirldds, 4/16/21
5/5 "fast"
Connie, 4/15/21
DDS, 4/15/21
5/5 "good product"
DrTeeth, 4/14/21
3/5 "so so"
muchik, 4/12/21
4/5 "this seller has been reliable recently and products have generally arrived quickly. No issues at this time!"
LTJOHN, 4/12/21
5/5 "been reliable thus far"
happy teeth, 4/6/21
5/5 "Great price and fast delivery"
Budsdad, 4/5/21
5/5 "Great product, price and fast delivery"
whitefang, 4/1/21
5/5 "Never had a problem with these arriving on time. Great quality product at a great price!"
gobluedds, 4/1/21
1/5 "When place an order be ready to wait 3 weeks for the product. Then I had to contact net32 and cancel . The vendor lacks communication. It’s not in their vocabulary or maybe small orders are ignored.

Net32 Response (4/1/21): We are sorry that the customer encountered an issue with Dental Wholesale Direct. The customer placed their order on 3/11/21. The customer canceled the order on 3/30/21. Net32 is working with Dental Wholesale Direct to speed up and provide more accurate processing times. Deepest apologies to the customer for the delay and any inconvenience."
andre, 3/31/21
1/5 "I placed NX3 Cement 4 weeks ago and still on pending...

Net32 Response (4/1/21): We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. The customer placed their order on 3/2/21. The customer canceled the order on 3/31/21. Net32 is working with Dental Wholesale Direct to speed up and provide more accurate processing times. Sincere apologies to the customer for the delay and any inconvenience."
dotori, 3/31/21
5/5 "Great products"
Riley Dental Group, 3/28/21
5/5 "Dental Wholesale Direct is fabulous! Fast and quick on shipping. We use a lot of Maxcem cement ~ Dates are always good and the price CAN NOT BE BEAT!!! Seriously why go anywhere else"
justemily9, 3/28/21
5/5 "price is good
east to use it"
Ronak Patel, 3/24/21
5/5 "Compositight rings were excellent. Exact same as through garrison, for about $40 cheaper. Easy to order, shipped fast. Had no issues."
tap, 3/22/21
1/5 "We never received our products from this company. Net 32 had issued a ticket to them concerning our items and they never responded. Also tracking number was not sufficient. Will never use this vendor again!!!

Net32 Response (3/23/21): We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. Net32 notified Dental Wholesale Direct of the customer's concerns. Dental Wholesale Direct provided an updated tracking number for the shipment. We provided the new tracking to the customer. The new tracking number shows a scheduled delivery date of 03/25/2021. Deepest apologies to the customer for the delay and inconvenience."
AQ, 3/22/21
1/5 "very bad customer service. Package was destroy, they didn't care.

Net32 Response (3/18/21): We are sorry that the customer's order arrived in a manner that did not meet expectations. Net32 notified Dental Wholesale Direct of the customer's concerns and refunded the customer for the product. Deepest apologies to the customer for any inconvenience."
Villagio, 3/16/21
5/5 "Prompt service and delivery. Excellent product."
Phuc, 3/16/21
5/5 "The shipping was extremely fast ... gave tried over & over with soft relines but they kept falling apart.
I am very satisfied with the Muco hard reline ... very effective no displeasure at all.
I would recommend this product to anyone!"
Satifaction, 3/16/21
1/5 "Wrong item shipped

Net32 Response (3/25/21): We are sorry that the customer encountered an issue with their order from Dental Wholesale Direct. Net32 provided a prepaid label to return the product to Net32 for a full refund."
JR Dentist, 3/13/21
5/5 "great price and item..."
Dr. Chen, 3/9/21
5/5 "This experience was pleasant and had no problems at all."
barkett, 3/9/21
5/5 "Great product, we use this for bonding our ortho brackets and love it."
Alv, 3/8/21
5/5 "great price and product.....very accurate and makes tough cases even easy"
a sadri, dds, 3/5/21
5/5 "Great product at a super price"
Mac, 3/3/21
5/5 "The film has arrived on time and I haven't had any processing issues with it. The product wasn't damaged in shipping and everything looks great. Loved the discount on price as well."
Endo, 3/2/21
5/5 "Delivery was on time."
Alan Dinkin, 2/28/21
5/5 "Fast delivery"
DocM, 2/26/21
5/5 "love this"
doc, 2/23/21
5/5 "awesome"
yvonne, 2/22/21
5/5 "Fast and easy order!"
Dental guy, 2/22/21
5/5 "I love this stuff!!"
Tri'nBri, 2/19/21
4/5 "needs expedited shipping"
phxcosmetic, 2/16/21
5/5 "Easy to use!"
Dr A, 2/16/21
4/5 "reliable vendor"
doctor stan, 2/10/21
5/5 "Good quality and fast delivery"
Tina L,, 2/9/21
5/5 "got exactly what I wanted, and it arrived quickly as promised"
coffeedoc, 2/5/21
1/5 "They took forever to send it and when I got it, sure enough, wrong product. Instead of Optim33 I was sent a bottle of alcohol 70%. I contacted them and they said i needed to go though Net32 to resolve it. I guess if I need to product right away, good luck to me. I called Net32 and they sent the vendor an email with the issue. That was 2 days ago and I still have not heard from anyone. Not buying from this vendor anymore.

Net32 Response (1/26/21): We are sorry that the customer received an incorrect product from Dental Wholesale Direct. Net32 notified Dental Wholesale Direct of the customer's concerns. Dental Wholesale Direct refunded the customer in full. Sincere apologies to the customer for the delay as well as any inconvenience."
Manhattan Beach dentist, 1/22/21
1/5 "i order this product they sent me the product thats manufactured in 2017 and expiring next month. Dont cheat your customers like this .they dont evn deserve 1 star.

Net32 Response (1/15/21): It appears that the customer did not notice the short expiration date special that was advertised by Dental Wholesale Direct. Net32 notified Dental Wholesale Direct of the customer's concerns and refunded the customer in full. Short date specials are advertised on the product detail pages in red next to the vendor's offering. We are sorry that the customer's experience did not meet expectations and we hope that the customer is ultimately satisfied with the outcome of the situation."
dr.verma, 1/14/21
5/5 "Great product and price!!!"
jndmd, 12/25/20
5/5 "Great product, fast shipping"
Darren, 12/23/20
5/5 "Great product and got it to me faster than my rep at my office."
Centerline Family Dental, 12/22/20
2/5 "It took forever to be here! over 3 weeks. Shofu discs are great product but it took tooooooo looong!!!

Net32 Response (11/5/20): We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. The customer is correct there was a delay in receiving their package. The customer's order was placed on 10/2/20. Dental Wholesale Direct shipped the order on 10/12/20. UPS/USPS had possession of the package until 11/4/20 when it was delivered to the customer. Sincere apologies to the customer for the delay and any inconvenience."
Charito, 11/4/20
1/5 "this seller is horrible. do not buy anything from this vendor. you will be sorry

Net32 Response (10/27/20): We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. The customer placed their order on 10/11/20. The order was marked shipped on 10/13/20. On 10/23/20, the shipment was not tracking. The order was cancelled and the customer was refunded in full. Sincere apologies to the customer for any inconvenience."
dentist, 10/24/20
5/5 "Great quality"
305Dent, 10/24/20
5/5 "Nice seller its been long time i am ordering from them and always happy."
vanik, 10/14/20
4/5 "Non"
Basem, 10/11/20
5/5 "Consistently reliable"
DR. TAYLOR, 10/2/20
5/5 "love it"
john, 9/29/20
5/5 "These superfine polishing disc are great. I use them everyday. Great product."
Barbie, 9/26/20
5/5 "Fast shipping and product arrived exactly as described. Thanks"
The Doc, 9/25/20
5/5 "Excellent fast service"
Sherry, 9/22/20
4/5 "They provided us with good information and shipped when available."
Dave, 9/17/20
5/5 "fast shipping, great product"
DDS, 9/16/20
5/5 "Excellent"
Bright, 9/15/20
2/5 "Slow azz shipping....guess that comes with decent prices.

Net32 Response (9/3/20): We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. Net32 is working with Dental Wholesale Direct to speed up and provide more accurate processing times. Sincere apologies to the customer for any inconvenience."
qqqqqqqman, 9/2/20
5/5 "Good!!"
Julio, 8/27/20
1/5 "idiot service - they sent 15 bands, not the 100. now i have to file a return over 70$, big waste of time.

Net32 Response (8/28/20): We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. Net32 notified Dental Wholesale Direct of the customer's concerns. While the issue is being addressed with Dental Wholesale Direct, Net32 sent a replacement from another vendor at no charge to the customer. A $76.00 value. Sincere apologies to the customer for any inconvenience."
dr dentist, 8/24/20
4/5 "What I like the most of net32 is their customer service. My previous item arrived w/ some minor issues but it was immediately replaced w/ a new item. This sectional matrix system arrived in very good condition and very fast!! Thank you !!"
M.Sakamoto, 8/17/20
5/5 "Item was shipped and delivered quickly!"
Savvyshopper, 8/12/20
5/5 "Great product, fast delivery"
Dentist, 8/11/20
5/5 "I am a quality manager at a US manufacturer of tools and equipment for the HVAC/R and automotive industries.
We use Kerr impression compound to take impressions of internal characteristics of machined parts and then measure the impression on an optical comparator.
Works great and saves us from having to cut a part in half."
Jeff, 8/7/20
5/5 "Great price !"
Scott A Campbell, DDS, 8/4/20
5/5 "excellent price and product filled our expectations"
SoBe, 7/22/20
4/5 "Why pay more?
Same product, relatively quick shipping."
L W J DDS, 7/14/20
5/5 "Great customer service. Very prompt shipping.
I appreciate having a vendor that still has these chemicals!"
KKORN, 6/18/20
5/5 "Very responsive and informative to shipping delays"
Dolfin, 6/11/20
5/5 "Excellent House brand low speed bur! Great Value!"
tifftonk, 5/29/20
5/5 "Good product, good price, fast shipping"
Dental, 5/22/20
5/5 "Works exactly as advertised! Nicely packaged and arrived quickly."
Gail, 5/19/20
5/5 "They had hard to find gloves at a good price with cheap shipping, and it came fast. Thanks."
mugs, 5/19/20
1/5 "Was sent a different brand then "Defend". Trying to get correct item sent for weeks now.

Net32 Response: We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. Net32 notified Dental Wholesale Direct of the customer's concerns. Dental Wholesale Direct provided the customer with a prepaid label to return the product to Dental Wholesale Direct for a refund."
Allison, 5/13/20
5/5 "very fast shipping, very economical product- half the price of my other vendor"
sunshineFD, 5/4/20
4/5 "Vendor was able to deliver these items to us during the pandemic."
kirbee226, 4/25/20
5/5 "We received the products quickly and at a much reduced rate compared to other vendors. These are excellent products."
TC, 4/10/20
5/5 "Fast service and in-stock. Greatly appreciated in this unprecedented pandemic period.
Joesie, 4/9/20
5/5 "fast and accurate service and a great product"
DOC SSJ, 4/6/20
5/5 "Love this stuff. Works fast and gets nice and firm."
Dr. Lindstrom, 4/6/20
AZHAR, 4/2/20
5/5 "Exceptional service"
Jim, 3/20/20
5/5 "good at work at posterior region and add comfort to patient"
DR, 3/20/20
5/5 "Easy to order. Was a bit slow to receive product but I was not out so it really didn't matter."
DrTal, 3/19/20
5/5 "love this product, very easy to use in endo procedures"
Cece, 3/16/20
5/5 "timely handling"
Mary, 3/15/20
5/5 "Ordered with this Vendor because I reside in Alabama and this company is in Florida. Thought shipping would be quicker. Not so much. Following package it seemed to make many transfers and such along its way. Too many and too far a distance for it to come quickly, However I did get package and merchandise was authentic and the real deal."
jayzee, 3/10/20
5/5 "We have been using these disposable jackets for extraction surgeries, PRF, bone graft, etc. They are great for lightweight, easy to move in, and easily thrown away after each use. Would recommend for assistants."
A.D., 3/6/20
5/5 "Quick service. Product as expected."
Louis S, 3/5/20
1/5 "I placed an order for two items....It took 2 1/2 weeks to arrive!!

Net32 Response: We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. The customer's order was placed on 2/14/20. Dental Wholesale Direct shipped the order on 2/28/20. The order was delivered by UPS on 3/4/20. Net32 is working with Dental Wholesale Direct to speed up and provide more accurate processing times. Sincere apologies to the customer for any inconvenience."
NewportDentalArts, 3/4/20
5/5 "The product was good and the flavor wasn't bad either."
Teddy, 2/28/20
1/5 "Never received the burs!!!

Net32 Response: We are sorry that the customer's experience with Dental Wholesale Direct did not meet expectations. Net32 refunded the customer as part of Net32's 30 Day Money Back Guarantee. Sincere apologies for any inconvenience caused for the customer."
E, 2/25/20
5/5 "Great"
diamond, 2/24/20
5/5 "Compared to my order from a different vendor, this shipment came very fast and no damage. My another order is still stuck oversea. If you are looking for quick arrival, will recommend ordering from here."
Tiffany, 2/17/20
5/5 "Good! Dr. Vazquez"
Healthy dental, 2/14/20
5/5 "Very good!!"
Lee, 2/12/20
5/5 "great"
Fox, 1/30/20
5/5 "quick delivery"
doc DP, 1/30/20
5/5 "Item arrived quickly and at a fraction of the cost from other retailers. Item was in great condition in the new packaging. Very happy with the purchase!

Thank you!"
CGdental, 1/27/20
5/5 "Excellent"
CheChe, 1/23/20
5/5 "thank you for great pricing and service"
Danielle Martinez, 1/22/20
4/5 "Overall very good experience."
CRMC, 1/17/20
4/5 "Slow in shipping"
Boss, 1/4/20
5/5 "Very good product. Prompt delivery as well."
Michele, 1/3/20
5/5 "great product, expensive but worth it"
Vincent, 1/3/20
5/5 "Great price! And products were just as described! Will be ordering from them from now on!"
Mint, 12/28/19
5/5 "Excellent service and always on time. To be honest it is a really simple and organic experience to place an order with Net32. 100% recommended."
CesarDDS, 12/27/19
5/5 "Needed for OR case and got here quickly"
Dentist, 12/26/19
1/5 "Issue is now resolved, but we had to jump through hoops. Ordered flowable composite shade A1 from them and received packable composite shade A3. Net32 was great helping communicate with them, but the vendor wanted a picture of what was sent before sending us a return label. Then they would not send out the correct item. Ordered on Sept. 30th and did not get our refund until October 28th. We will probably not order through this vendor again."
Erin, 12/12/19
5/5 "Fast delivery and GREAT price"
Vermont Dentist, 12/11/19
5/5 "orders are correct and free delivery minus heavy ship fee"
CDA-Efda-Efoda, 12/10/19
5/5 "Product on time and correct."
HFD, 12/6/19
5/5 "Supplies were delivered quickly and accurately! I was able to save significantly on the price as well. I will certainly return for more dental supplies."
Dr Mike, 12/5/19
5/5 "coe tray cleaner

great product great price when buying multiples"
lindab, 12/4/19
5/5 "Very good prices on the bus and bond excellent price on the deposit great quality great price"
wilks, 12/3/19
5/5 "It is what I thought it would be and came quickly."
MpDental, 11/27/19
5/5 "Great deal - best price out there for nasal hoods - and believe me I search because we buy a lot of nasal hoods throughout the year."
Ralph, 11/14/19
5/5 "Fast delivery"
Jeff, 11/7/19
5/5 "Good"
Lab, 11/5/19
5/5 "Easy and efficient"
smile, 10/16/19
5/5 "great"
Sayeh, 10/9/19
5/5 "Shipped fast Recommend Vendor"
Abvintage, 10/5/19
5/5 "Fast"
Irvin, 9/28/19
5/5 "Love the products", 9/27/19
2/5 "the seller should have informed the buyer that the item is open box.

Net32 Response: We are sorry that the customer received something from Dental Wholesale Direct that did not meet expectations. Net32 refunded the customer as part of Net32's 30 Day Money Back Guarantee."
htsui, 9/20/19
5/5 "Fast and easy"
MGR, 9/16/19
5/5 "On time and Excellent Quality"
Dr. Michael A, 9/16/19
5/5 "Can’t expect better service or quality"
Doctor bledsoe, 9/14/19
5/5 "Great price and service."
tdent, 9/12/19
5/5 "Arrived quickly and love not mixing cement on a pad."
Delatorre Dentistry, 9/10/19
5/5 "shipping was a little high."
kc, 9/5/19
5/5 "As the staff grew in the office we needed more of these for the newer doctors. These seemed to fit the bill, best price I could find on the net. We bought several sets and after about a month they are still working perfectly. They have been dropped, washed and autoclaved and still function normally. I am more than pleased with the quality and appearance of this item."
drbobOZ, 8/28/19
5/5 "Great Product and works as it should."
rui, 8/16/19
5/5 "Came fast and as expected."
Richard, 8/9/19
5/5 "Very useful"
Dr Morales, 8/6/19
5/5 "we love this company"
Earlene, 8/3/19
5/5 "Great products, fast shipping."
KDC, 8/2/19
5/5 "works well"
mont, 7/31/19
5/5 "Great set-up time. Worked perfectly."
Impact, 7/29/19
2/5 "Product arrived 3 weeks later than when it was supposed to arrive without a message or notification. Had to purchase it from another source.

Net32 Response: We are sorry that the customer's delivery expectations were not met. The order was placed on 6/28/19. Dental Wholesale Direct shipped the order on 7/15/19. The UPS tracking shows the package was delivered on 7/19/19. Net32 provided the customer with a prepaid label to return the product to Dental Wholesale Direct for a refund. Net32 is working with Dental Wholesale Direct to provide faster ship times for future orders."
elnaz, 7/29/19
1/5 "I did not receive my order.

Net32 Response: Net32 notified Dental Wholesale Direct of the customers concern about the missing order. Dental Wholesale Direct opened a trace investigation with the carrier. The customer later contacted Net32 and explained that the package did end up getting delivered. The package was delayed by the carrier (US Postal Service)."
Dr. Waunelle Jackson Ian, 7/26/19
5/5 "it is very good, i like it"
wxy, 7/24/19
5/5 "Excellent product"
Karim, 7/4/19
5/5 "Excellent as always. Patients really like them."
Gum, 6/29/19
5/5 "This is a very good product and we love the ability to refill our smaller syringes for each patient operatory. Thank you!"
Cosmo, 6/19/19
5/5 "Nice"
Vintage dental, 6/10/19
5/5 "Great brand name product for a great price."
drblee, 5/30/19
5/5 "Received product as advertised in the original manufacturer's packaging."
dentist2c, 5/27/19
5/5 "Great prices on name brand products. I got my deliver quickly and saved on the purchase"
Kneal3379, 5/4/19
5/5 "fast and easy"
Lebanon, 5/1/19
5/5 "Deliver very fast"
LT, 4/29/19
4/5 "Delivered as described, with just a brief delay (or possibly just slower delivery selection)"
Two Rivers Vet, 4/26/19
5/5 "Great product"
Dental Office, 4/25/19
5/5 "dentist-good product"
carol, 4/17/19
5/5 "All is good"
products, 4/3/19
5/5 "Good product for less"
dawnskees, 3/21/19
5/5 "Fast shipping and great price"
Omid, 3/20/19
5/5 "Good product and service"
mehtar, 3/7/19
4/5 "Expensive but works like a charm!"
Shannon Lorenzo, 2/26/19
4/5 "GOOD"
DENTIST, 2/19/19
5/5 "Great service!"
DocNaka, 1/29/19
Jenny, 1/23/19
1/5 "Vitrebond came in a box with the expiration date 3/28/20 but the dispensers inside have two different expiration dates of 01/2019 and 10/2019. Called Net32 immediately, and was asked to email photos. Two weeks later the vendor requested more pictures showing the the product came from this vendor, Dental Wholesale Direct. Not sure what they want me to show them.
Net 32 and Dental Wholesale Direct are not taking any responsibility for this how this product was sent.

Net32 Response: We are sorry for the issue with this order. We contacted the vendor (Dental Wholesale Direct) and they denied the return request. Net32 sent the customer a prepaid label to return the product to Net32 for a full refund."
TMV, 11/30/18
1/5 "Placed the order on the 1st, wasn't shipped until the 5th, It is now the 13th and I have yet to receive my items!

Net32 response: Apologies for the slow delivery by the carrier. The order was placed on 11/1/18. Dental Wholesale Direct shipped via UPS on 11/5/18. The package shows delivered on 11/13/18."
UDUNNO, 11/13/18
5/5 "excellent product"
k., 11/6/18
1/5 "I'd like to give a negative star. They will send you wrong item "cheaper version" of the one you ordered. It takes two weeks to receive it. After asking for return label - they charge your card again without contacting you or asking if you would like the correct item.
Won't order from them again. Contacted Net32 to send me return label the same day of receiving Relyx U200 - a week later I was told it's misunderstanding and I should wait for a new package which is in the mail. After I'll receive Relyx Unicem Clicker - I can send it back to Dental Wholesale Direct and wait for a refund...

Net32 Response: Dental Wholesale Direct replaced the U200 with RelyX Unicem 2 Clicker. The customer accepted the replacement and returned the U200 to Dental Wholesale Direct for."
Kat, 10/18/18
5/5 "Great savings!"
Dr A, 9/25/18
5/5 "Came as described"
Lauren, 9/10/18
5/5 "Good"
Buyer, 9/10/18
5/5 "Very Accurate"
Endo Geek, 8/28/18
5/5 "Branded product at bargain price."
AKG, 8/25/18
5/5 "Good product and fast shipping"
SDLELZA, 8/15/18
5/5 "Great vendor"
Laurie, 8/1/18
5/5 "The seller ships items very quickly. Prices are great and great products."
Viki, 7/27/18
1/5 "Very inconvenient and unprofessional handling/shipping services. I would not be buying from them again as they do not ship their products within the expected time-frame. To make matters worse, (not sure if it is a problem from NET32 or Dental Wholesale Direct) but they do not add tracking numbers until about 2-3 days after payment. NET32 needs to push their standards so that we can have more reliable and trustworthy vendors, I am paying specifically for the shipping-time-frame, otherwise I would choose from the other 6 vendors available under the same product.

Net32 response: This reviewer is to the best of our knowledge not a dentist, rather a reseller of products to dentists. The order in question was ordered on 6/28/18 and Dental Wholesale Direct shipped on 6/28/18. UPS had the package and it was in transit from Florida to Utah until being delivered on 7/9/18.

Buyer response to Net32: Not sure how that information is relevant, as I am a certified dental assistant and work part-time with licensed dental professors. How was the package shipped the 28th, but received 11 DAYS LATER, specially if I am located in Florida. I know eBay vendors that ship a lot faster."
Plutusdental, 7/19/18
5/5 "As described."
DocDDS, 7/13/18
1/5 "It takes 4 days to clear my order while the other vendors (5 different vendors i used the same day) clear it with in 24 hours. This vendor is not good for time sensitive products.

Net32 Response: The order in question was ordered on 1/4/18 and shipped on 1/12/18 by Dental Wholesale Direct."
Testifay, 7/9/18
5/5 "vendor is great price point could be better"
Valley Gal, 7/3/18
5/5 "Great!"
RedDental, 6/7/18
5/5 "good products"
AFD, 5/23/18
5/5 "Very good"
Jorge, 5/18/18
5/5 "We love this fast set and good pricing."
Dr. Sweet Toof., 5/17/18
Dr Bob, 1/25/18
5/5 "Great price. Authentic product. Fast Shipping."
South Texas Dentist, 1/16/18
5/5 "good product"
zm, 1/14/18
5/5 "Good quality and price"
Vineet, 12/28/17
1/5 "This company uses USPS via UPS half way to save a dime or nickel. Needless to say they left me with ferocious patients. Not fair, I wont ever buy anything from them even for free. They are really low balling in here. Never arrived. It was supposed to be here on November 18. as we speak it is November 27/2017. No cement. No news. The representative from tried to get a hold of them. No response either."
Smile 75040, 11/27/17
5/5 "Orders have been filled correctly and promptly yielding great value."
Mark, 10/18/17
5/5 "No hassle, reasonable price, quick delivery, Thanks
Doc, 10/10/17
5/5 "Easy delivery and purchase.
Wide variety of reputable supplies."
Scrampersad, 8/22/17
4/5 "great service."
Simmons Family Dentistry, 8/10/17
5/5 "Was notified that there was a backorder for the product immediately along with choices for where to find the product sooner and when the backorder was expected to be lifted. I decided to wait for the lifted backorder and was pleasantly surprised when the product arrived a week early. Way to deliver! Thank you."
Jim, 8/9/17
5/5 "Great product and vendor ships quick."
Nate, 6/29/17
5/5 "Great experience."
Angela, 6/19/17
5/5 "Good product and easy shipping!"
Gerald G. Gelle, DDS, 6/15/17
4/5 "Very reasonably priced. Good product"
NK, 6/14/17
5/5 "Good service"
krm, 6/14/17
4/5 "Fast shipping, great product."
JOSE, 6/14/17
2/5 "Products continue to show as shipping in 1-2 days. Then I get a notice it is backordered 3 weeks. As was the case with this vendor on my recent order. It continues to happen multiple times across multiple vendors per order. It just makes sense to continue to accurately reflect it."
BWX, 5/9/17
4/5 "This vendor is really great. But i recently put my order in for a jar of amalgam and they gave me a bag instead of the jar. Really easy to just refill my old jar"
Cathy, 5/9/17
5/5 "Competitive prices. Very reliable vendor."
Mazsy19, 4/14/17
5/5 "Products are as advertised. Delivery was fast. Whole process was very fast and easy. Will definitely order from here again!"
Park Dental, 3/31/17
5/5 "Great experience"
crandental, 3/29/17
5/5 "Great"
steinway, 3/26/17
5/5 "really needed these in a hurry, couldn't be back ordered or stalled. Also no substitutions. This vendor came through"
Smilmkr, 3/17/17
5/5 "Great vendor, amazing prices and always fast shipping, thank you so much"
doc, 3/14/17
5/5 "Thanks to carry a hard to find item."
smiles :), 3/2/17
5/5 "Great!!"
marabas, 2/15/17
5/5 "I received the product quickly, and it was exactly as described."
Dr. Allie, 2/8/17
4/5 "great product"
Dr. C, 2/8/17
2/5 "Took 6 days before a shipping label was even created. Slowest vendor I've dealt with on"
DrSK, 2/6/17
5/5 "works as expected"
QueensDental, 1/31/17
5/5 "My experience has been great so far with this vendor. Fast to ship."
kirkmdds, 1/31/17
5/5 "Quick delivery and great products!"
Peak Dental, 1/27/17
3/5 "all went well"
drrosen, 1/24/17
1/5 "Purchased from:
Dental Wholesale Direct

Purchase Date:

$104.95 for 100 burs (#1/2) and
$15.95 for 10 burs (#2)

I've used Midwest burs in the past and two things immediately raised my suspicions when I received these burs:

(1) Came in a generic plastic bag with NO Midwest markings.
(2) Burs are brittle. Have to use 2 per patient.

My suspicions that these burs were NOT Midwest burs were confirmed when I autoclaved the burs: They CORRODED.

So one of two things occurred: either Dental Wholesale Direct messed up in fulfilling my order or they LIED. In either scenario, they messed up.

Dental Wholesale Direct will only "look into" rectifying the situation if I ship the burs back, but this would leave me with no #1/2 and #2 burs, so I'm left using these burs single use.

Will not purchase burs from this vendor."
Dr Jason, 1/20/17
5/5 "Just as advertised, and shipped quickly"
Steve P, 1/20/17
1/5 "They left off my suite number and sent an item I've been expecting for 2 weeks via US mail. The package is supposed to have been delivered already and it's not here. Now I have to deal with the USPS to find it.

Net32 Response: Dental Wholesale Direct (DWD) acknowledged that they had an oversight regarding notifying the doctor about the Dycal being on backorder. They said that in the future they will make sure to be more thorough on updating order statuses and apologized for any inconvenience. The doctor did let us know the order was received on January 18th soon after the review was written on the 18th."
Jenn, 1/18/17
4/5 "very good composite.."
gilgamesh, 1/3/17
5/5 "Dental Wholesale Direct delivers consistent value and affordability. Have worked with them for over a decade and enjoy the savings they offer over Patterson and Schein!"
DrDelon, 12/30/16
4/5 "Fast shipping. Thank you."
Dr.Bebars, 12/27/16
5/5 "Item as described."
Ish, 12/15/16
5/5 "fast delivery and correct order"
dr love, 12/12/16
5/5 "Easy to work with"
Belldent, 12/8/16
5/5 "delivered as advertised"
endogamy, 12/1/16
5/5 "Very pleased with Dental Wholesale Direct. The order arrived on time and at unbeatable prices, and without a shipping charge. What more could you ask for?"
Katherine, 12/1/16
5/5 "Fast and prompt service"
Lana, 11/30/16
5/5 "Quality product, fast shipping"
Dr.M, 11/30/16
4/5 "The order arrived promptly and as described. I would purchase again from this vendor."
LMT, 11/18/16
3/5 "The product arrived in a box with the product's box all broken up. The bottle itself was undamaged, however."
Chris, 11/15/16
5/5 "Delivered on time, quality product"
NY Smile, 11/11/16
5/5 "We use this product in our development department of micro-needles for the pharmaceutical industry and it works great. Easy to work with and a great product!!!!"
Barb, 11/9/16
5/5 "great vendor as well fast shipping a lot of savings"
merita, 11/7/16
5/5 "Good price."
Tanne, 11/3/16
5/5 "Excellent product, fast shipping and great selection!"
LuannJD, 11/2/16
4/5 "Excellent Price on composite!"
Travis, 10/28/16
5/5 "Order came in quick,...same quality at less than half the price."
PayDro007, 10/27/16
5/5 "Great dealer. Products arrived on time and as described."
shahrdds, 10/21/16
4/5 "good"
Issa, 10/19/16
5/5 "Dental Wholesale Direct is a very good vendor. They represented the Rely X Ultimate Cement well on their site. Their pricing was very good, and the product arrived in a timely manner. We will continue to use this vendor in all our future ordering."
Brenda, 10/14/16
5/5 "Great product"
TEETHY, 10/4/16
5/5 "net32 is the best place to get supplies for a fair price and no problems."
TadFurtado, 9/29/16
5/5 "Always great products and prices"
HStrempel, 9/21/16
5/5 "fast delivery... lowest price"
Boksilee, 9/20/16
5/5 "Good product"
Dr Klop, 9/15/16
4/5 "very nice"
john, 9/13/16
5/5 "Excellent service."
DrM, 9/12/16
5/5 "Awesome experience. The product were delivered very quickly and as described. Will order with them again!!"
Taylor, 9/7/16
4/5 "Yes I still use amalgam ... Great product !"
Dr. Craig Karriker, 8/22/16
5/5 "I am very pleased with product as well as the price. Thank you for offering this great product at such a great price."
Donna, 8/2/16
5/5 "fast and efficient"
Fred, 7/19/16
4/5 "took about 1 week to arrive on west coast. Items are US stock."
dadoc, 7/15/16
5/5 "good product. quick delivery!"
molardoc, 7/7/16
5/5 "Great products."
FS, 6/28/16
4/5 "I am very happy with Dental Wholesale Direct

My order comes in a prompt fashion and I always get the best deal"
dr shroff plantation dentist, 6/27/16
3/5 "I wish the vendor could had shipped out the order earlier."
cd, 6/16/16
4/5 "Delivery not as quick as others but not exceedingly long either"
Doc, 6/9/16
5/5 "Fast service!"
Dr Klop, 6/8/16
4/5 "great product for our office"
EH, 5/27/16
5/5 "Product came quick and as ordered!!"
Doc, 5/24/16
rocks, 5/18/16
5/5 "great seller"
nicolas, 5/18/16
5/5 "Sent the product within reasonable amount of time. Product was packaged well, and no damage to outside box or product inside."
Anne, 5/17/16
5/5 "Item came in less than a week."
jbehrman, 5/16/16
5/5 "Excellent shipping time and price"
tryod, 5/5/16
5/5 "Works fantastic! I would totally recommend this product."
Jill, 5/2/16
5/5 "excellent product, we use it every day"
dentist, 4/27/16
5/5 "I have dealt with Dental Wholesale Direct for a couple of years now, and have found them to be quick, responsive and accurate, and relatively inexpensive. Great service, great price. I will definitely continue to do business with them."
Dr. Ed, 4/20/16
5/5 "The product came quickly and the order was correct."
Steve, 4/12/16
5/5 "Quick turnaround on order and no problems with product."
eastman001, 4/7/16
5/5 "Excellent."
Sleepy John, 4/7/16
5/5 "Product came to the office in a timely manner and of good quality ; great customer service"
JC DDS Mendoza, 4/4/16
5/5 "as expected"
rp, 4/4/16
5/5 "Fast shipping, exactly as ordered, much cheaper than my supplier for the exact same thing (even with buy 4 get one free)!"
DrSteve, 4/3/16
5/5 "great"
bill, 4/2/16
5/5 "Great pricing and always delivered quickly!"
Doc T, 3/16/16
5/5 "Great price and reasonable shipping time. Great seller!"
Jeff, 3/14/16
5/5 "Great pricing and prompt shipping."
WBG, 3/9/16
5/5 "No issues, timely"
Stpmd, 3/6/16
5/5 "Shipped fast and well protected."
Mena, 2/24/16
5/5 "Good price quick delivery, excellent product. AWESOME!"
DrAwesome, 2/10/16
5/5 "Received product quickly."
rocks, 2/5/16
5/5 "great"
geoff, 1/23/16
5/5 "Quick service, thank you."
jd, 1/20/16
5/5 "Will definitely buy again!"
PS, 12/31/15
5/5 "Very fast delivery"
Cop, 12/30/15
5/5 "Good Pricing and Quick Delivery."
DDS, 12/29/15
5/5 "no identifiable problems"
Fred, 12/29/15
5/5 "Product delivered in perfect conditions. Fast delivery, keeping us informed along the process"
mpenedo, 12/18/15
4/5 "All very nice, the requested product, good delivery time, good price,recommended"
marcomoroa, 12/7/15
4/5 "The price for the product was way below other sellers and was shipped quickly. I would order from them again."
Hsilverdds, 12/4/15
5/5 "Very quick delivery"
Gary, 11/3/15
5/5 "Free shipping and great product."
toothdoc, 10/29/15
5/5 "Great price and exceptionally fast service. One of Net32's best!"
smiledocMA, 10/26/15
5/5 "Very good seller. Fast shipping and accurate product."
Lara, 10/26/15
5/5 "Very easy transaction and the price was terrific!!"
gmh, 10/19/15
5/5 "fast shipment."
JT, 10/15/15
5/5 "prompt shipping"
Jamesji, 9/23/15
5/5 "I always use net32"
Doc, 9/18/15
5/5 "Verry good !!!"
Tien Hoang, 9/14/15
1/5 "They take the order and then go find the item for you , my last order took more than a month to ship while the website said it will ship in a matter of days!

Net32 Response: We are sorry that the customer encountered an issue with the time that it took for their Dental Wholesale Direct order. The order was placed on 4/9/19. Dental Wholesale Direct shipped the order on 5/9/19. The order shows delivered on 5/16/19. Net32 is working with Dental Wholesale Direct to provide faster ship times for future orders."
just an average DDS, 7/20/15
5/5 "Excellent. Thank you for the great service."
Dr. V, 7/18/15
5/5 "Fast shipping, as described."
John Smith, 7/10/15
5/5 "fast and accurate!"
Destany, 7/9/15
5/5 "Order shipped quickly."
PedoDoc, 7/4/15
5/5 "Prompt delivery. Free shipping with my order. Unbeatable pricing. Smart to include a brief catalog. I will likely use them for other goods."
Damon, 7/3/15
4/5 "Delivered as promised"
Dr Wong, 6/27/15
5/5 "Fast delivery. Thanks!"
Richard, 6/9/15
5/5 "Great offering of products!"
abst4, 5/30/15
5/5 "Quick response- no complaints- would recommend them to my friends and look forward to using them again in the future"
Fred, 5/26/15
5/5 "delivered as promised"
Smiles, 5/20/15
5/5 "Great item"
Toye Stokes, 5/15/15
5/5 "Shipped immediately and arrived well packaged. Plenty of shelf life left at a great price. THANKS!"
BH, 5/11/15
5/5 "fast and efficient"
Gwen Fussell, 4/21/15
5/5 "Super in every way. Fast and reliable. My #1 vendor on Net 32."
smiledocMA, 3/31/15
5/5 "great products"
scollinsjr, 3/26/15
5/5 "Did a good job in all aspects of the sale."
drfeelgood, 2/25/15
4/5 "faster than most"
jdash, 2/17/15
3/5 "When I got product noticed expiration date was 10-2015 and I got product middle of Jan 2015 so product will expire nine and half months after I got it. Was told by net32 rep that all products have at least one year warranty"
Ragusa dental, 1/30/15
5/5 "Received this order quickly and accurately."
Pat, 1/26/15
4/5 "Arrived quickly, 100% correct!"
Dr Tom, 12/31/14
5/5 "fast and accurate as always", 12/19/14
1/5 "I ordered 3M Penta Mixing Tips - "New" Red, Package of 50 Tips. #7151 & they sent me GENERIC tips, they try to pass it as 3M. It happened twice. Not an honest vendor"
Victor, 12/15/14
5/5 "order arrived quickly and accurately"
LD, 11/20/14
5/5 "Great product, excellent handling, 5 stars."
Charlie, 10/1/14
5/5 "Great service!"
Docgonzo51, 9/24/14
5/5 "Timely arrival. Good product and packaging quality"
dentist, 9/18/14
5/5 "Very easy to place order. Order was received quickly and with no problems."
G, 9/16/14
2/5 "Seller backordered Impregum for over 2 weeks and provided me no notice given about the B/O.. Seller actually marked it as shipped on Net32 (incorrect) so order appeared complete (which it was not). I left VM to seller, no reply. I then contacted Net32 support and they found out it would be yet another 2 weeks till ship so I canceled and ordered elsewhere as I am nearly out at my office."
LigthouseDave, 9/8/14
5/5 "fast delivery, got all items in one delivery"
Smiles, 9/4/14
5/5 "we always have accurate quick orders with dental wholesale. never a complaint!"
suture, 8/27/14
5/5 "Fast shipment. No problems."
diruopis, 8/25/14
5/5 "Items arrived much sooner than advertized."
Dr. Matt, 8/18/14
5/5 "Items arrived much sooner than advertised. Thank you."
Dr. Matt, 8/18/14
5/5 "Quickly filled order with what I ordered. Better price than what I normally pay."
Benchwmer, 8/15/14
5/5 "Great price and fast shipping!"
Dr Klop, 8/12/14
1/5 "this company send wrong items"
evercare dental, 7/23/14
4/5 "Processing and shipping was very quick"
bchddental, 7/11/14
5/5 "Great prices! Quick delivery!"
Dr. Wesley Cowan, 7/3/14
4/5 "Reliable vendor, good prices"
DDS*****, 6/17/14
5/5 "The delivery was much sooner than expected and price was right."
Dr. ED, 5/28/14
4/5 "great vendor,fast shipping"
Joyous, 5/21/14
5/5 "My products arrived when they were supposed to and they were exactly what I had ordered. They also have great prices!"
aplacetosmile, 5/19/14
5/5 "Shipping could be a little faster but prices are good."
toothdoc, 5/4/14
5/5 "great job"
Dr Klop, 4/16/14
5/5 "Accurate and fast. Good expiration dates."
Dr. T, 4/15/14
5/5 "totally happy"
dr.t, 4/2/14
5/5 "Excellent seller"
jat, 3/27/14
5/5 "Product were as advertised"
rabaileydds, 3/24/14
2/5 "Delivery was good. But an item I purchased said, "not for sale in US." Maybe it was in the fine print when ordering, but I feel this is a huge problem with a product that expires."
First, 3/6/14
5/5 "Good, efficient seller. Will do business with again and recommend to others."
Betsy, 3/6/14
5/5 "our supplies came in a timely manner."
value dentist, 2/17/14
5/5 "good value"
Rich, 2/5/14
5/5 "Products arrived when they were promised."
GH, 12/18/13
5/5 "fast shipping and as ordered"
abdul, 12/18/13
5/5 "Excellent seller"
Mike, 12/1/13
5/5 "Product came as described"
Dr Klop, 11/13/13
5/5 "Fast accurate"
Lynn, 11/8/13
5/5 "Great service !!!"
Italia, 11/8/13
5/5 "Always a good experience with this seller."
toothdoc, 10/23/13
5/5 "never have a problem with DWD, good prices and fast delivery !!!"
BOB, 10/23/13
5/5 "Comments about your experience with this seller (required)

Why did you choose this rating? Excellent product.
How was the delivery experience? Excellent

Were the items as described?
John, 10/8/13
5/5 "These burrs are great and the price is much better than any other
place on the web that we have found. They ship fast. Our office loves
Kim, 10/3/13
5/5 "items were sent very quickly and order filled completely"
stst, 9/7/13
4/5 "first time using net 32, liked the dollar saving"
jeanne, 9/6/13
5/5 "Great Service"
avid100, 8/25/13
4/5 "fast delivery and exact items ordered"
Dr Klop, 8/21/13
5/5 "great job thank you"
Lynn, 8/5/13
5/5 "Fast process and ship. No problems."
Dr. Brent, 7/3/13
5/5 "items were as described and received in only two days"
knoctor, 6/26/13
5/5 "Item as described, perfect transaction"
Robbo, 5/24/13
4/5 "good prices and quick delivery"
jdash, 5/1/13
5/5 "great"
lin, 4/29/13
5/5 "affordable and fast."
white, 4/28/13
5/5 "Quick delivery, good product, easy to work with."
DrMaya, 4/10/13
5/5 "easy and fast return with no shipping charges, will do business again!!!"
hkm, 4/5/13
5/5 "The product was delivered in rapid service and packaged will in a container."
Darlene Musacchio, 4/2/13
5/5 "Great item at a great price! I ordered and received it very quickly. Thanks!"
Raymond K., 3/29/13
5/5 "All items were exactly right and delivered on time. Love the cost savings and fast accurate service"
BOB, 3/22/13
5/5 "great price...great service"
Doc63, 3/15/13
4/5 "I received a brand name product at a good price and it was convenient to order"
idzo, 3/6/13
5/5 "Great Company. Will order from them again. No backorders."
jjhams, 3/1/13
5/5 "I have been very pleased with all my purchases on Net32. I compare prices when possible and they are a great resource. I am happy with my purchase with dental wholesale direct and would happily purchase from them again"
jpeifer, 2/27/13
5/5 "Quick reference of products at a great discounted price. It was delivered promptly in brand new unwrap packages. Item worked well as described and I will choose Dental Wholesale Direct in the future"
tom, 2/23/13
5/5 "Excellent service at an excellent price."
Vrsbnc5, 2/18/13
5/5 "All items arrived on time and in good condition."
Cyrus, 2/11/13
5/5 "Received this product but the contents were dried up. It smelled aweful and instead of the yellowish liquid it looked like gray colored pus. I am not sure whether it is expired or just a bad batch.

Dental Wholesale Direct response:
"We will ship replacement. Thank you"

Follow up Review:
"Dental Wholesale Direct contacted my office and shipped a replacement Kerr Bonding agent promptly. Superb customer service!"
Spiderman, 2/8/13
5/5 "Great price, fast ship, and excellent service. Thank you!"
Linda, 2/6/13
5/5 "Very pleased with the product. The pricing was excellent. Will definitely purchase this item again when needed."
Al, 1/29/13
5/5 "Great product. Awesome deal"
jpeifer, 1/24/13
5/5 "Fast delivery"
Bruce lee, 1/24/13
4/5 "quick delivery, no problems"
julie, 1/17/13
5/5 "fast delivery great product"
BOB, 1/16/13
5/5 "Quick delivery and excellent prices."
vadentist, 1/13/13
5/5 "Everything done well"
toothdoc, 1/12/13
5/5 "Received order in 3 days."
Dr G, 1/8/13
5/5 "Excellant service, quick delivery and right product"
BOB, 1/2/13
5/5 "Very good never had any problems"
Nato24, 1/1/13
5/5 "Going through Net32 is the only way to go to purchase dental supplies!! Never have been disappointed! Highly recommend. U"
slaynearnett, 1/1/13
5/5 "Great deal."
Goldsteindds, 1/1/13
4/5 "Good vendor. Items ship quickly."
RTDental, 12/17/12
5/5 "Complete order received very promptly. Great service."
annd, 12/14/12
4/5 "Good experience. Item as described and shipped EXTREMELY fast."
efunk69, 12/12/12
5/5 "product was delivered well packaged and in good shape. Expiration dates were also two years in the future."
Cyrus, 12/5/12
4/5 ""
Jimc, 12/5/12
Return to All Vendors

Dental Wholesale Direct

Feedback Rating: 4.5
4.5 stars (428 ratings)
In our continuous efforts to represent the best in dental supplies, we are determined to offer products that exemplify quality at an affordable price.
Standard shipping $3.00.  There will normally be no standard shipping charge for orders exceeding $24.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or
Delivery Method
Payment Methods
AMEX, Discover, MasterCard, Visa
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
Additionally, Dental Wholesale Direct is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
Please contact Net32 customer service at (800) 517-1997 or
Return Policy
Any unopened item can be returned within 30 days from the date of invoice. Some conditions apply. In order for your return to be processed in a timely manner please follow these guidelines:
* Returns may be made on most unopened merchandise within 30 days of purchase. Some exclusions apply.
* Please contact your customer service representative for a return authorization (RMA#). No credit will be issued for unauthorized returns.
*Returns must be delivered back at DWD facility no later than 14 days from RMA # issuing date.
* A copy of the invoice must accompany all returns, or your request for credit will not be honored.
* If you have received the wrong item, a damaged item, or your order is missing an item please notify customer service within 48 hours of receipt.
* All returned items must be unopened in original packaging and properly packaged. Credit will not be issued for improperly packaged, opened or used items unless defective or reasonably unsatisfactory.
* Special order, not stocking, anesthetic, pharmaceutical, advertised specials with short expiration dates, all disposables, all liquids are FINAL SALE and are NOT RETURNABLE for credit or refund.
* Items returned for reasons other than damage, defect or vendor error will incur a 15% re-stocking fee.
Dental Wholesale Direct is not affiliated with or authorized by Dentsply to sell Dentsply Dental Products... Read more.

Items are shipped in 1-2 business days.
****Free shipping does not apply to heavy shipments. All shipments over 15 lbs are subject to standard UPS Ground rates.****
Short Dated Products: Short dated products offered at deeply discounted prices are available in LIMITED QUANTITIES only, on a first come first serve basis while supplies last. DWD cannot guarantee supply of short dated items in the requested quantities.
All orders will be shipped in the most economical method. Special request for shipping, such as request for signature, "Do not ship USPS", etc. may incur an additional charge.
Dental Wholesale Direct Product OfferingDental Wholesale Direct's Weekly Specials | Entire Product Offering
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