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(800) 517-1997
Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.9 55
Shipping time 4.6 56
Shipping and handling 4.6 56
Recent Feedback: 4.7 stars
5/5 "awesome"
RDC, 9/25/19
5/5 "The product is OK, I received on time."
Rolando, 9/24/19
xavier n, 9/23/19
5/5 "Items came extremely quickly! Would purchase from them again"
Suzy44, 9/22/19
5/5 "Best trays I've ever used"
Dr. Michael A, 9/16/19
5/5 "Great product with a reasonable cost. We’ve been very pleased"
Dj, 9/13/19
5/5 "liked the items. Adorina"
ado, 9/5/19
5/5 "Fast delivery"
Irvin, 9/1/19
4/5 "exactly what we wanted and the product is very well made."
Sandy, 8/14/19
5/5 "Perfect"
Fee, 7/30/19
5/5 "Great service. Net32 let me know when the order was placed, when it was shipped.
I keep coming back to this vendor because of their excellent service."
Cheri, 7/17/19
5/5 "Delivered on time and in good condition."
toothdoc, 6/25/19
5/5 "I have been order this product - Crosstex self-sealing paper autoclave bag from iSmile Dental Products couple times. The products I got as expected and came on time every time."
PNL, 6/25/19
3/5 "Only had to wait for one that was back ordered."
Kim, 6/19/19
5/5 "excellent product and easy to work with vendor"
DocNaka, 4/29/19
5/5 "Colors are GREAT! Thanks"
Dr. Mead, 4/3/19
5/5 "Save me a lot!"
Endo, 4/3/19
4/5 "thick nice gloves"
Shannon Lorenzo, 2/26/19
5/5 "This item is part of a lot of dental supplies going through a Rotary Foundation Global Grant to a clinic in Maggoty, Jamaica
Excellent shipping time and price!"
Rich, 2/22/19
5/5 "excellent seller,
Very professional and trustworthy !!"
Bleekdental, 11/21/18
5/5 "Great as described"
pdds, 11/20/18
1/5 "Took more than a week to arrive and we were charged more in S&H than the item itself!

Net32 response: We are very sorry that this purchase did not meet your expectations. The order was placed on 11/1/18. iSsmile shipped on 11/8/18. The package shows delivered on 11/12/18. iSmile Dental Products does have an advertised $9.95 shipping fee."
UDUNNO, 11/13/18
5/5 "clients love these"
JFDC, 10/1/18
5/5 "Great product Quality and very fair price"
AKG, 8/25/18
5/5 "very good."
Becker, 8/23/18
5/5 "Great quality!"
Highlands Kids Dentistry, 7/11/18
5/5 "Great price. Authentic product. Fast Shipping."
South Texas Dentist, 1/16/18
1/5 "Very poor customer service!!

Net32 response: Seeing as the vendor cancelled the order ultimately, Net32 replaced the order with a package of Nivo Ultra-thin Tofflemire bands NMB11DG as a gesture of good will at no charge."
Dr Dina, 9/16/17
4/5 "pretty fast delivery"
Simmons Family Dentistry, 8/10/17
5/5 "Items as described, amazing price and arrived in a timely fashion."
Angela, 6/19/17
4/5 "I would have gave this vendor 5 stars. But i ordered VPS medium body material and it acted as a light body. It ran right off my tray like water! I ordered the light body and bite material and it was just fine!!"
Cathy, 5/9/17
5/5 "Great vendor, amazing prices and super fast shipping, thank you"
doc, 3/13/17
5/5 "The experience was a dream from beginning to end. We love the products, the speedy shipping, and the easy to use website. Thanks so much to Net32 and all involved!"
Joe, 2/2/17
5/5 "Nice product on the market to use as a triple tray"
Dr. J, 10/27/16
5/5 "Fast shipping. good quality"
Testmen, 9/30/16
5/5 "Fast shipping, good quality product"
Testmen, 9/30/16
4/5 "good experience with this vendor"
Good buy, 9/13/16
5/5 "Delivered promptly; what I wanted"
JJ, 8/15/16
4/5 "Love the product. Arrived really late. 2 months almost (for Small and medium gloves-super late)"
Smile 75040, 7/26/16
4/5 "The product work on my teeth. The delivery was quick."
nee nee, 6/8/16
5/5 "Very good!!!"
Tien Hoang, 3/22/16
5/5 "they look exactly as the picture, unlike other vendors where u get mislead by their pics.
burs are as described."
yazanfk, 11/14/15
5/5 "The order was shipped quickly, it arrived to my address correctly, very pleased thanks"
Gus, 9/22/15
5/5 "great products"
scollinsjr, 3/26/15
5/5 "#1"
Jer, 2/21/15
4/5 "iSmile so far has been a good supplier. Products took about 6 days for delivery"
BWX, 1/30/15
5/5 "Great Item, Fast Vendor"
Anass, 1/28/15
5/5 "These arrived quickly and as described."
drfeelgood, 12/22/14
5/5 "we don't use them often but everytime is accurate and quick"
suture, 8/27/14
5/5 "always on time.....excellent packaging....good follow through"
Nick, 8/22/14
5/5 "Fast shipping!"
Dr Klop, 8/12/14
5/5 "great timimng thank you"
jennifer, 3/24/14
5/5 "Everything was great; product arrive on time in good condition."
gail, 12/3/13
5/5 "Fast shipping with accurate items as ordered."
wdckt, 11/26/13
4/5 "easy to work with, order came proptly"
DST, 11/4/13
5/5 "Items are in great shape as shown."
Dr. T, 6/14/13
5/5 "great . received product promptly"
office, 5/21/13
5/5 "Product arrived promptly and as ordered"
Bruce, 5/2/13
5/5 "Pretty good delivery (fast)."
Ish, 2/26/13
5/5 "How quickly did the seller ship the items? Very Quickly
How accurate were the items described? Very Accurate
How reasonable were the S&H charges? Very Reasonable"
Daktuh, 12/27/12
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iSmile Dental Products

Feedback Rating: 4.7
4.7 stars (60 ratings)
iSmile Dental Products opened for business in April 2008 with the goal of providing the dental community with quality products at discount prices. iSmile is a group of dedicated professionals, many of whom have worked in the dental products industry for many years. We've taken what we learned from those years of experience and brought it to iSmile and improved upon it, so we can serve our customers better. iSmile sources its products directly from the factories and we package the majority of them in iSmile branded packaging. We don't sell 12 different types of Impression Material - we sell one, and it comes in an iSmile package. Doing this allows us to sell them at a lower price than our competitors. On average, iSmile prices are 30-35% less than the large national distributors. Don't be fooled into thinking that lower price means lower quality. iSmile stands behind the quality of all of our products and we guarantee that our products will meet or exceed your expectations. In addition, iSmile is an authorized dealer for every branded item we sell - Kodak, Cook-Waite, Crosstex and Kimberly-Clark, to name a few.
Standard shipping $9.99.  There will normally be no standard shipping charge for orders exceeding $300.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or
Delivery Method
Payment Methods
MasterCard, Visa, Discover, AMEX
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
Additionally, iSmile Dental Products is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
Please contact Net32 customer service at (800) 517-1997 or
Return Policy
If you wish to return an item purchased from iSmile Dental Products for credit or exchange, please follow these easy steps 1. Call Net32's Customer Service to arrange for a Return Authorization within 30 days of purchase. 2. Customer Service will process the Return Authorization and generate a UPS Return Label. The UPS Return Label will be emailed to you within 24 hours. 3. Apply the UPS Return label to the outside of the box containing the item(s) you are returning and give this box to any UPS driver that comes into your office. Items can be returned provided they meet the following conditions: Item is unopened, unmarked, and in its originally sealed package. Anesthetic and x-ray film cannot be returned if they are opened under any circumstances. Special order items are not returnable.
Items are shipped the same day if ordered by 3:00pm PST. Hazmat products cannot be shipped to Alaska, Hawaii and Puerto Rico.
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