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(800) 517-1997
Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.9 47
Shipping time 4.8 47
Shipping and handling 4.8 46
Recent Feedback: 4.8 stars
5/5 "Great, i got it very fast"
Jorge, 4/14/21
1/5 "This item took way too long to arrive. Ordered on March 29th and was told that we would receive it within a couple of days but it was not delivered until April 13th. FedEx claims that the shipper had sent the package with a barcode that was not readable and they’ve had to recreate the shipping label with a readable barcode. We needed this item for a couple of surgeries that had to be postponed due to delay in receiving the item in a timely manner. Big loss in production for us.

Net32 Response (4/14/21): We are sorry that the customer encountered an issue with their order from DentalProdX. It appears the package label was damaged in transit and caused a delivery delay. The issue was sorted out with the carrier and the product was delivered on 4/13/21. Deepest apologies to the customer for the delay and any inconvenience."
R. Jay, 4/14/21
5/5 "great"
Dr.Smile, 4/7/21
5/5 "Easy ordering, fast delivery, great price. Like most of us, my schedule is busy. I have searched many vendors over the years but now I do not go anywhere else. This is my go to when ordering. Dick"
Dick, 3/22/21
5/5 "Great product works well with our socket grafts."
Debbie, 3/15/21
5/5 "Great value and quick shipping. Performed flawlessly during surgery"
Will, 3/15/21
5/5 "Product arrived on time. Product as described."
Dr. N, 3/15/21
5/5 "Great product and fast delivery"
Joon ku, 3/8/21
5/5 "1st time buyer became long term customer"
Cheap, 2/8/21
5/5 "Excellent handling properties for a great price."
Desert Maxillofacial, 2/4/21
5/5 "EXCELLENT PRODUCT FOR THE PRICE--SAME AS ALL OTHER MEMBRANES ON THE MARKET FOR MUCH LESS $"
Doug, 12/21/20
4/5 "Received the product quickly and not damaged."
sitzkow, 12/17/20
5/5 "easy to use product"
Chase, 9/14/20
5/5 "vendor very reliable and fast excellent products"
Berenise, 9/11/20
1/5 "ordered product and never received it. Called net32 customer service at 7:30 Pm eastern time and says is closed when hours stated on webpage are until 8PM eastern. $200 lost or limbo.

Net32 Response (8/19/20): We are sorry that the customer's experience did not meet expectations. The customer's order was placed on 7/28/20. DentalProdX shipped the order on 7/29/20. The order shows delivered on 8/3/20. Net32 reached out to the customer regarding their concerns. The customer confirmed receipt of the order. Net32 is investigating the issue with the phone system that the customer encountered during Net32 customer service hours. Sincere apologies to the customer for any inconvenience."
Dr. Ron, 8/3/20
5/5 "Timely delivery"
Jcdkey, 7/28/20
4/5 "timely handling"
Mary, 3/15/20
5/5 "GOOD"
Doctor Manager, 3/9/20
5/5 "Very good and fast service"
Oscar, 2/21/20
5/5 "Great Product"
Andy, 1/28/20
5/5 "Great prices on great products"
Dr Ham, 1/24/20
5/5 "This bone graft is used with/during placement of implants and it works great!"
KRio, 10/15/19
5/5 "MatrixMem is a very reliable porcine membrane"
Dr C, 10/3/19
5/5 "fast shipping. as described."
Boksilee, 9/19/19
5/5 "On time and Excellent Quality"
Dr. Michael A, 9/16/19
5/5 "Seller sent the items quick for Net32 vendor.
Product as described."
GDDS, 8/14/19
5/5 "overall good"
Chad, 7/15/19
5/5 "Great product. Original and good use."
Ron, 5/6/19
5/5 "Fast delivery and great graft material"
Mark, 4/9/19
5/5 "excellent price and fast shipping"
William, 11/12/18
5/5 "Amazing shipping! No need to worry about running low on products! UPS got here next day! BY FAR THE BEST!!! I almost dont want to sing their praise bc I want to keep them for myself"
Dentist, 11/9/18
5/5 "very good"
Becker, 8/23/18
5/5 "A+++++"
MDS, 8/3/18
5/5 "As described."
DocDDS, 7/13/18
5/5 "Great price. Authentic product. Fast shipping."
South Texas Dentist, 1/16/18
5/5 "Very good price... and fast delivery, very pleased with the vendor."
Villagio, 4/6/17
5/5 "Great price and as expected on delivery"
Smilmkr, 3/20/17
5/5 "I got what I want!"
Toothless, 2/2/17
5/5 "Great product, cheap and easy to use"
vcdental, 1/20/17
5/5 "Great experience"
Dr.M, 11/11/16
5/5 "LOVE IT"
merita, 11/7/16
5/5 "Great Product!"
TEETHY, 10/4/16
5/5 "We frequently use these cups for lots of procedures. They came in a shot time as advertised"
Tommy, 9/16/16
5/5 "This product is excellent for the purpose of taking care of my husbands surgical wound. Cannot get this product locally and the price is very affordable. The shipping has been excellent."
tinkerbo, 5/17/16
5/5 "Quick delivery. Price was good. Product was as advertised."
Bryan, 4/7/16
5/5 "Shipment was sent the next day, received on time and as described."
cognate2, 12/17/15
5/5 "Shipped quickly and efficiently."
drfeelgood, 12/22/14
4/5 "great vendor.."
Joyous, 11/26/14
5/5 "Exactly what I was looking for. Ordered in the afternoon one day, had it by lunch the next day! Incredibly fast shipping! Thanks a bunch!"
Shorty, 11/7/14
5/5 "Prompt shipment. 2X2 slightly thin but a great deal!"
mike, 8/12/14
4/5 "Received the order within a few days and it was right."
Drjad, 3/21/14
5/5 "great product, quick delivery, free shipping"
steinway, 12/19/13
5/5 "OUTSTANDING DELIVERY TIME! GREAT PRICE AND VALUE"
DR. TAYLOR, 8/15/13
5/5 "Fast delivery. Good price and product."
Lucy23, 8/12/13
5/5 "Super fast processing and fast shipping."
Dr. Brent, 7/3/13
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DentalProdX

Feedback Rating: 4.8
4.8 stars (55 ratings)
About
DentalProdX is your practice's resource for high-quality, low-cost dental supplies. Our number one goal is to provide the best dental supplies available at savings of 25 percent or more over standard market prices.
Shipping
Standard shipping $9.95.  There will normally be no standard shipping charge for orders exceeding $500.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com.
Delivery Method
FedEx
Payment Methods
AMEX, Discover, MasterCard, Visa
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
AL, AR, AZ, CA, CO, CT, DC, GA, HI, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.
Additionally, DentalProdX is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
TN.
Contact
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
Return Policy
**We cannot accept returns without prior authorization. All returns must be accompanied by a copy of your invoice and a reason for the return. Merchandise must be returned in its original container, unmarked, and properly packaged. Returned products must have been purchased within the previous ninety (90) days. Any returns past ninety (90) days are will not be accepted. Shortages or errors in shipments must be reported within seven (7) days of invoice date to issue credit (if applicable). Shipping charges will apply on all returns. A restocking fee of $25.00 will be applied to every return.
Other
In-stock items are shipped the same day. NO HEAVY SHIPPING CHARGES!
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