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(800) 517-1997
Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.6 92
Shipping time 4.5 93
Shipping and handling 4.7 91
Recent Feedback: 4.5 stars
5/5 "No problems with Kodak"
lzdds, 10/23/19
5/5 "awesome customer service! great deals on dental products and shipped in a very reasonable amount of time!"
Dr. D, 10/22/19
5/5 "Happy with the vendor"
Glue2dent, 10/21/19
5/5 "consistent shades and top quality!"
mcaneardds, 10/18/19
5/5 "The product is so good. The quality is the best (real colors), even with bleaching shades.
I do totally recommend this item for all dentists and dental lab technicians."
Roman, 10/7/19
5/5 "Great stuff"
Angie, 10/3/19
5/5 "Great product. have been using it reliably for several years"
LDentistry, 10/2/19
5/5 "Tried cheaper cements , nothing works as well as temp bond. Buying it at Net32 keeps it affordable"
Bokef59, 10/1/19
5/5 "Great Product"
Andy, 10/1/19
5/5 "Product is always on time. and never damaged. if we ever need to return anything the process is smooth and easy. we would recommend this vendor."
ICONICDENTAL, 9/26/19
5/5 "FAST THE DELIVERY"
xavier n, 9/23/19
5/5 "On time and Excellent Quality"
Dr. Michael A, 9/16/19
5/5 "Standard tips. Gets the job done"
John, 9/16/19
5/5 "Scotchbond at a reasonable price."
Ann, 9/15/19
5/5 "They got the order correct and it was sent in a timely manner and very good pricing."
Smilmkr, 9/11/19
5/5 "Worked great. Tubes are nice and can mix as little as needed. Single pack style waist a lot. Good expiration date."
Nate, 9/2/19
5/5 "Fast delivery and great product."
Delatorre Dentistry, 8/26/19
1/5 "We put the order in and i was delivered vary fast but the box we got was empty! Now 2 weeks out and still waiting for the Matrix to be delivered, Very Disappointing!!!!!!!!!!!!!!!

Net32 Response: We are sorry that the customer encountered an issue with their delivery. Net32 and the vendor split the cost of a replacement to the customer. A $166.00 value."
Kenzi, 8/22/19
5/5 "Best price for this item. Fast delivery."
PFFDDSPC, 8/21/19
5/5 "Items as described. On time shipping!"
Brent Johnson, 8/20/19
5/5 "Great price and service."
tdent, 8/19/19
4/5 "received in a timely manner"
EL, 8/15/19
5/5 "Very quick and fast shipping. Exceptional pricing and value. Would purchase from vendor again without hesitation."
Dr. P, 8/10/19
5/5 "Great E seller"
Dan, 8/9/19
5/5 "Arrived super fast
Just as described and at a fantastic price
Thank you first dent
Will order this item again"
Sarah18, 8/6/19
4/5 "Shipping could have been faster"
bnelson, 8/1/19
5/5 "works well"
mont, 7/31/19
5/5 "Quick shipment, great price"
doc, 7/30/19
5/5 "Excellent vendor
Arrived fast and as described - will order again from them"
Levytin, 7/26/19
5/5 "Very prompt delivery and excellent service. Product arrived as requested and before the anticipated delivery date."
Rachel, 7/25/19
5/5 "All product I buy from Net32 are as good as I buy from any other Vendor"
MDC, 7/25/19
5/5 "I am thrilled to have stumbled upon this website
I have been using an almost identical product called relyx luting plus
Seeing a similar name (relyx luting 2) at less than half the price, I thought I’d try it.
IT’S THE SAME PRODUCT at so so much cheaper and it arrived within 2 days of ordering
I recommend this item to anyone using Relyx plus
First dent are a top vendor and net 32 is a wonderful site
Highly recommended !!!!"
Dr Lang13, 7/24/19
1/5 "Inaccurate description of the product. The company lists it as an original US made product but they sell you the Italian version. It happened to me twice and I had to call net32 and spend a long time on the phone to get refunded. Try to avoid ordering from this vendor.

Net32 Response: We apologize to the customer for the inconvenience. Net32 notified First Dent Supply of the issue and First Dent Supply immediately issued a refund and provided a label for the customer to return. It appears that First Dent Supply had an incorrect vendor product code for the product. First Dent Supply has notified Net32 that they have corrected the code issue and provided Net32 with assurance that First Dent Supply will not make the same mistake moving forward."
prophy, 7/17/19
5/5 "The order arrived on time and was super well attended. I'm loving working with this bond (Clearfil Universal Bond QUICK)!"
Rossana, 7/11/19
5/5 "I've used this product for years. There certainly are more modern and better impression materials out there but I am quite comfortable with this one. The price was right and the delivery time excellent."
sradmd, 7/10/19
5/5 "President by Coltene/Whaledent great product .Very accurate . Good Price too ."
RonDMD, 7/8/19
5/5 "I have been using this product for years now and have always paid $200+
It`s great to be able to save so much money on such a great product
Thanks first dent for saving us $$$ and for a great service"
bar, 7/8/19
1/5 "I paid for and ordered quantity of 50. I only received quantity of 25. *No extension of credit or offer to send me the 25 additional items I paid for was made on part of Net32 or First Dental Supply.*. I attempted to "get help with my order" through Net32 multiple times. I even sent photos of what I received when the order was received. This was an extremely negative experience: I will now purchase this item from Henry Schein and for a lesser price!

Net32 Response: We are sorry to the customer for any inconvenience. Our records indicate the customer contacted Net32 and Net32 notified First Dent Supply of the issue. First Dent Supply issued a refund for the missing product. Again, sincere apologies for any inconvenience caused to the customer."
LPDC, 6/29/19
5/5 "Great product - arrived quick
Would order again"
Dentist39, 6/27/19
5/5 "exactly as described
and arrived fast
have always been using this product and have paid more in the past"
dkanui, 6/24/19
5/5 "Always in time."
davos, 6/24/19
4/5 "Equivalent to name brands"
L W J DDS, 6/20/19
5/5 "This is my first order with net 32
I am very happy with the goods
The product is as described
Well packed and arrived quick
Highly recommended"
Slarry dent, 6/15/19
5/5 "Arrived very fast
would by again from first dent"
simchpere, 6/13/19
1/5 "when I bought it, the picture showed 3-4 arms together. I did not read thoroughly and thought it comes with 4 arms. I got one arm and I asked. they said it is only one arm and i just did not pay attention.
They used deceptive picture. I would not buy anything from them.

Net32 Response: The Net32 product detail page did have a picture of the four available arm options. We have updated the picture to reflect the specific arm. Net32 also refunded the customer as part of Net32's 30 Day Money Back Guarantee. The customer was able to keep the product at no charge. A $45.00 value."
mh1908, 6/12/19
5/5 "SUPER QUICK SHIPPING!
ARRIVED EARLY
LOVE THE PRODUCT
BEST VENDOR"
drschapiro, 6/12/19
5/5 "Great product"
Vintage dental, 6/10/19
5/5 "Delivered product in a timely manner and excellent condition."
Dentist, 6/4/19
5/5 "Great product. Delivered quickly."
Michele, 6/3/19
5/5 "Love the product
So much cheaper than other sellers out there
Arrived quick - highly recommended"
Ben, 6/2/19
2/5 "The vendor double charged me for the product. Hopefully just an honest mistake, but i had to call visa to correct the problem.

Net32 Response: We are sorry for the vendor's mistake. Net32 notified First Dent Supply of the customer's concern. First Dent Supply immediately refunded the duplicate charge."
chewey2987, 5/30/19
5/5 "Product came fast and was what we wanted."
Atlanta Dental Group, 5/28/19
5/5 "Product arrived as advertised. Would use vendor again."
gfinkdmd, 5/28/19
5/5 "Arrived very fast as described - Thank you"
Von Tipsh, 5/26/19
5/5 "Great vendor - great products - fast shipping
i will surely be ordering again from First dent"
Alex r, 5/26/19
1/5 "No Invoice along with the product.

Net32 Response: We apologize for the inconvenience. Net32 notified First Dent Supply of the issue. First Dent Supply sent a copy of the invoice."
Office Manager, 5/20/19
5/5 "We have been using this product for a while now. We don't intend to use anything else for this purpose because it serves us well."
Mary, 5/15/19
4/5 "It’s good!"
Art, 5/1/19
5/5 "Great quality, price & fast shipping"
Angela, 3/26/19
5/5 "Same product for less"
dawnskees, 3/21/19
5/5 "Great platform"
Hapden, 3/5/19
5/5 "Arrived quick - nice and well priced"
Pbon, 3/4/19
5/5 "Great seller"
Benloeb, 2/27/19
5/5 "Love the product - great vendor"
Denphili, 2/23/19
5/5 "This item is part of a lot of dental supplies going through a Rotary Foundation Global Grant to a clinic in Maggoty, Jamaica
Excellent shipping time and price!"
Rich, 2/22/19
1/5 "ordered and processed on Feb 8 not shipped till Feb 19 and when checked on Feb 20 Ups still waiting on order never took this long to get order before.

Net32 Response: The customer is correct. The order was placed on 2/819. First Dent Supply created the label on 2/19/19. The package was accepted by USPS on 2/21/19 with a scheduled delivery date of 2/25/19. We apologize for any inconvenience caused by the delay."
keith, 2/20/19
5/5 "Good vendor - arrived fast as shown"
Edwardroma, 2/20/19
5/5 "As described - arrived fast"
Rickshaw, 2/16/19
5/5 "great vendor , quick shipping"
reil12, 2/11/19
1/5 "take forever to ship the order

Net32 Response: Apologies for the delay. Net32 is working with First Dent Supply to speed up and provide more accurate updates."
Dr Dina, 1/4/19
5/5 "Got our order quick!"
Nexgen dentistry, 1/2/19
5/5 "Works very well."
WPD, 12/31/18
1/5 "Forget this vendor; wish I could leave no stars. Ordered Item 12/5. Dec 20 still not delivered.

Net32 response: As stated by the customer there was quite a delay with the vendor. The order was placed on 12/05/18. First Dent Supply shipped the order by UPS on 12/17/18. The package was delivered on 12/21/18. Net32 is currently working with First Dent Supply to speed up and provide more accurate processing times."
nessie, 12/20/18
1/5 "Instead of brand new sealed unopened box, the Luxatemp came in a Ziploc bag. WTH!

Net32 Response: We are sorry for the issue with the order. Net32 notified First Dent Supply of the issue. First Dent Supply sent a replacement to the customer along with a prepaid label to return the initial shipment."
PacDental, 12/11/18
5/5 "great as described"
pdds, 11/13/18
1/5 "Vendor failed to mention that they were out of stock of two items until five days afters ordering. Then they only told me after an inquiry by Net32 staff.

Net32 Response: Net32 is working with First Dent Supply to speed up and provide more accurate updates."
FamilyDentistry, 11/12/18
5/5 "fast"
Dr Carter, 10/31/18
5/5 "as described...."
hamster, 8/30/18
1/5 "I wish I could return these burs. They are total crap. This is the downside of buying via Net32: the vendors just want to make a quick buck and don't care what they send you.

Net32 Response: Net32 provided a prepaid label to the customer to return the product to the vendor for a full refund. Net32 has a Net32 30-Day Money Back Guarantee."
ssg259, 8/28/18
5/5 "Great product Quality and very fair price ."
AKG, 8/25/18
5/5 "excellent price"
SDLELZA, 8/7/18
5/5 "As described."
DocDDS, 7/13/18
5/5 "Great product and quick shipping."
bob@tupelotooth.com, 6/20/18
5/5 "Great!"
RedDental, 6/7/18
5/5 "Shipped quickly and arrived in good condition"
Cheng, 6/6/18
5/5 "Fast delivery. Correct Product. Great price."
Jim, 6/5/18
5/5 "good products"
AFD, 5/23/18
5/5 "Great price. Authentic product. Fast Shipping"
South Texas Dentist, 1/16/18
5/5 "Good prices"
Vineet, 9/24/17
5/5 "Great product at a great price!"
Gerald G. Gelle, DDS, 6/15/17
5/5 "Awesome product , very good priced"
NK, 6/14/17
4/5 "The wrong product was shipped, although it was very similar. The company provided timely return of the product with no problems."
Williams, 6/8/17
5/5 "Great Vendor!"
HasletPediatric, 5/10/17
5/5 "Fast shipping - as described"
aylei, 5/2/17
4/5 "Updated - appreciated a personal call from net32 to explain the situation with the vendor. (I would not have seen this note from net32 below otherwise.)
Product came from Great Britain and was late. I was under the impression that all sellers were based in the U.S.

Net32 Response: First Dent Supply is headquartered in the United States. In this particular instance First Dent Supply did not have the product in stock, and rather than delaying the delivery time the vendor sourced the product from Great Britain. It is likely that the vendor incurred substantial additional charges for shipping."
Sonrisas, 3/13/17
5/5 "Great new design!"
Caroline Gentry, 3/2/17
5/5 "Ordered on 01/10/17, Shipped by USPS on 1/11/17."
Dr Jason, 1/20/17
5/5 "Industry Gold Standard"
DDS, 1/7/17
5/5 "First dent is first rate for value and service Thanks guys! I highly recommend them to others"
DrDelon, 12/30/16
5/5 "Shipped product quick"
Dr Klop, 12/17/16
3/5 "Very late deliver & late response!!!"
Dr. D, 12/14/16
5/5 "Shipping was free, quick and accurate. I wouldn't hesitate to shop with them again."
drlisadms, 11/26/16
5/5 "Great experience"
Dr.M, 11/11/16
5/5 "GREAT"
merita, 11/7/16
5/5 "GREAT EXPERIENCE"
merita, 11/7/16
4/5 "Fast ship"
wjwdds, 10/24/16
5/5 "Great company!"
LV, 9/12/16
Return to All Vendors

First Dent Supply

Feedback Rating: 4.5
4.5 stars (107 ratings)
About
At First Dent Supply we strive to offer you a wide range of popular branded items at affordable prices while still offering top customer service and satisfaction.
Shipping
Standard shipping $0.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com.
Delivery Method
USPS
Payment Methods
AMEX, Discover, MasterCard, Visa
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
AL, AR, AZ, CA, CO, CT, DC, IA, ID, IN, KY, MA, MD, ME, MN, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TX, UT, VA, VT, WA, WI, WV, WY.
Additionally, First Dent Supply is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
NJ.
Contact
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
Return Policy
All returns must first be approved by Firstdent Ltd. All issues relating to packaging, expiration dates, damages or missing goods must be reported within 48 hours of receipt to receive credit. Defective items must be reported within 14 days of receipt to receive credit. Items returned for reasons other than damage or defect must be approved and be in original package with unbroken seal and will be returned at the shipper's expense with a 15% re-stocking fee.
Other
Items are shipped the 1-2 Days
First Dent Supply Product OfferingFirst Dent Supply's Weekly Specials | Entire Product Offering
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