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Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.5 52
Shipping time 4.3 53
Shipping and handling 4.6 51
Recent Feedback: 4.4 stars
5/5 "This is my first order with net 32
I am very happy with the goods
The product is as described
Well packed and arrived quick
Highly recommended"
Slarry dent, 6/15/19
5/5 "Arrived very fast
would by again from first dent"
simchpere, 6/13/19
1/5 "when I bought it, the picture showed 3-4 arms together. I did not read thoroughly and thought it comes with 4 arms. I got one arm and I asked. they said it is only one arm and i just did not pay attention.
They used deceptive picture. I would not buy anything from them.

Net32 Response: The Net32 product detail page did have a picture of the four available arm options. We have updated the picture to reflect the specific arm. Net32 also refunded the customer as part of Net32's 30 Day Money Back Guarantee. The customer was able to keep the product at no charge. A $45.00 value."
mh1908, 6/12/19
5/5 "SUPER QUICK SHIPPING!
ARRIVED EARLY
LOVE THE PRODUCT
BEST VENDOR"
drschapiro, 6/12/19
5/5 "Great product"
Vintage dental, 6/10/19
5/5 "Delivered product in a timely manner and excellent condition."
Dentist, 6/4/19
4/5 "This product is good but my package came and when I opened it the bag that the product comes in was ripped open. It doesn’t seem to be used but it’s hard to tell since the way it’s packaged. They shouldn’t send unsealed packages."
Michele, 6/3/19
5/5 "Love the product
So much cheaper than other sellers out there
Arrived quick - highly recommended"
Ben, 6/2/19
2/5 "The vendor double charged me for the product. Hopefully just an honest mistake, but i had to call visa to correct the problem.

Net32 Response: We are sorry for the vendor's mistake. Net32 notified First Dent Supply of the customer's concern. First Dent Supply immediately refunded the duplicate charge."
chewey2987, 5/30/19
5/5 "Product came fast and was what we wanted."
Atlanta Dental Group, 5/28/19
5/5 "Product arrived as advertised. Would use vendor again."
gfinkdmd, 5/28/19
5/5 "Arrived very fast as described - Thank you"
Von Tipsh, 5/26/19
5/5 "Great vendor - great products - fast shipping
i will surely be ordering again from First dent"
Alex r, 5/26/19
1/5 "No Invoice along with the product.

Net32 Response: We apologize for the inconvenience. Net32 notified First Dent Supply of the issue. First Dent Supply sent a copy of the invoice."
Office Manager, 5/20/19
5/5 "We have been using this product for a while now. We don't intend to use anything else for this purpose because it serves us well."
Mary, 5/15/19
4/5 "It’s good!"
Art, 5/1/19
5/5 "Great quality, price & fast shipping"
Angela, 3/26/19
5/5 "Same product for less"
dawnskees, 3/21/19
5/5 "Great platform"
Hapden, 3/5/19
5/5 "Arrived quick - nice and well priced"
Pbon, 3/4/19
5/5 "Great seller"
Benloeb, 2/27/19
5/5 "Love the product - great vendor"
Denphili, 2/23/19
5/5 "This item is part of a lot of dental supplies going through a Rotary Foundation Global Grant to a clinic in Maggoty, Jamaica
Excellent shipping time and price!"
Rich, 2/22/19
1/5 "ordered and processed on Feb 8 not shipped till Feb 19 and when checked on Feb 20 Ups still waiting on order never took this long to get order before.

Net32 Response: The customer is correct. The order was placed on 2/819. First Dent Supply created the label on 2/19/19. The package was accepted by USPS on 2/21/19 with a scheduled delivery date of 2/25/19. We apologize for any inconvenience caused by the delay."
keith, 2/20/19
5/5 "Good vendor - arrived fast as shown"
Edwardroma, 2/20/19
5/5 "As described - arrived fast"
Rickshaw, 2/16/19
5/5 "great vendor , quick shipping"
reil12, 2/11/19
1/5 "take forever to ship the order

Net32 Response: Apologies for the delay. Net32 is working with First Dent Supply to speed up and provide more accurate updates."
Dr Dina, 1/4/19
5/5 "Got our order quick!"
Nexgen dentistry, 1/2/19
5/5 "Works very well."
WPD, 12/31/18
1/5 "Forget this vendor; wish I could leave no stars. Ordered Item 12/5. Dec 20 still not delivered.

Net32 response: As stated by the customer there was quite a delay with the vendor. The order was placed on 12/05/18. First Dent Supply shipped the order by UPS on 12/17/18. The package was delivered on 12/21/18. Net32 is currently working with First Dent Supply to speed up and provide more accurate processing times."
nessie, 12/20/18
1/5 "Instead of brand new sealed unopened box, the Luxatemp came in a Ziploc bag. WTH!

Net32 Response: We are sorry for the issue with the order. Net32 notified First Dent Supply of the issue. First Dent Supply sent a replacement to the customer along with a prepaid label to return the initial shipment."
PacDental, 12/11/18
5/5 "great as described"
pdds, 11/13/18
1/5 "Vendor failed to mention that they were out of stock of two items until five days afters ordering. Then they only told me after an inquiry by Net32 staff.

Net32 Response: Net32 is working with First Dent Supply to speed up and provide more accurate updates."
FamilyDentistry, 11/12/18
5/5 "fast"
Dr Carter, 10/31/18
5/5 "as described...."
hamster, 8/30/18
1/5 "I wish I could return these burs. They are total crap. This is the downside of buying via Net32: the vendors just want to make a quick buck and don't care what they send you.

Net32 Response: Net32 provided a prepaid label to the customer to return the product to the vendor for a full refund. Net32 has a Net32 30-Day Money Back Guarantee."
ssg259, 8/28/18
5/5 "Great product Quality and very fair price ."
AKG, 8/25/18
5/5 "excellent price"
SDLELZA, 8/7/18
5/5 "As described."
DocDDS, 7/13/18
5/5 "Great product and quick shipping."
bob@tupelotooth.com, 6/20/18
5/5 "Great!"
RedDental, 6/7/18
5/5 "Shipped quickly and arrived in good condition"
Cheng, 6/6/18
5/5 "Fast delivery. Correct Product. Great price."
Jim, 6/5/18
5/5 "good products"
AFD, 5/23/18
5/5 "Great price. Authentic product. Fast Shipping"
South Texas Dentist, 1/16/18
5/5 "Good prices"
Vineet, 9/24/17
5/5 "Great product at a great price!"
Gerald G. Gelle, DDS, 6/15/17
5/5 "Awesome product , very good priced"
NK, 6/14/17
4/5 "The wrong product was shipped, although it was very similar. The company provided timely return of the product with no problems."
Williams, 6/8/17
5/5 "Great Vendor!"
HasletPediatric, 5/10/17
5/5 "Fast shipping - as described"
aylei, 5/2/17
4/5 "Updated - appreciated a personal call from net32 to explain the situation with the vendor. (I would not have seen this note from net32 below otherwise.)
Product came from Great Britain and was late. I was under the impression that all sellers were based in the U.S.

Net32 Response: First Dent Supply is headquartered in the United States. In this particular instance First Dent Supply did not have the product in stock, and rather than delaying the delivery time the vendor sourced the product from Great Britain. It is likely that the vendor incurred substantial additional charges for shipping."
Sonrisas, 3/13/17
5/5 "Great new design!"
Caroline Gentry, 3/2/17
5/5 "Ordered on 01/10/17, Shipped by USPS on 1/11/17."
Dr Jason, 1/20/17
5/5 "Industry Gold Standard"
DDS, 1/7/17
5/5 "First dent is first rate for value and service Thanks guys! I highly recommend them to others"
DrDelon, 12/30/16
5/5 "Shipped product quick"
Dr Klop, 12/17/16
3/5 "Very late deliver & late response!!!"
Dr. D, 12/14/16
5/5 "Shipping was free, quick and accurate. I wouldn't hesitate to shop with them again."
drlisadms, 11/26/16
5/5 "Great experience"
Dr.M, 11/11/16
5/5 "GREAT"
merita, 11/7/16
5/5 "GREAT EXPERIENCE"
merita, 11/7/16
4/5 "Fast ship"
wjwdds, 10/24/16
5/5 "Great company!"
LV, 9/12/16
Return to All Vendors

First Dent Supply

Feedback Rating: 4.4
4.4 stars (65 ratings)
About
At First Dent Supply we strive to offer you a wide range of popular branded items at affordable prices while still offering top customer service and satisfaction.
Shipping
Standard shipping $0.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com.
Delivery Method
USPS
Payment Methods
AMEX, MasterCard, Visa
State Tax
NJ only
Contact
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
Return Policy
30 Day Money Back Guarantee
Other
Items are shipped the 1-2 Days
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