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(800) 517-1997
Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.8 73
Shipping time 4.7 74
Shipping and handling 4.7 72
Recent Feedback: 4.5 stars
5/5 "Very quick delivery and good quality product!"
Smile Ortho, 4/21/21
1/5 "they should not charge the heavy shipping surcharge. we added two boxes of bibs which are very light just trying to save the shipping charge. but falling into a trap of "heavy shipping surcharge" which is very unreasonable since they are very light.

Net32 Response (4/21/21): We are sorry that the customer's experience did not meet expectations. Net32 refunded the customer for the $7.00 surcharge as a courtesy. These surcharges are in place because of increased shipping and handling costs on heavy or bulky items. A bib on its own is not heavy however a case of 500 is considered heavy and incurs an additional cost for the vendor to ship out with most carriers."
Doctor, 4/16/21
5/5 "good price"
Ronak Patel, 3/24/21
5/5 "Great product. I replaced a maxillary lateral in no time with Interlig. It was very easy to use."
Dr. P., 3/22/21
5/5 "Vendor, delivers on time so far so good."
Imperial, 3/8/21
5/5 "On time delivery. product does what it was made for!"
Rafi Khan, 3/1/21
5/5 "Quick delivery. Decent product that gives better adaptation to the tooth without crushing the tissues like a wooden wedge"
DJ, 2/19/21
4/5 "works well, bigger than i thought it would be, in terms of length not width"
dds, 2/3/21
5/5 "Excellent product"
Melissa, 1/28/21
5/5 "very good gloves"
Florin arhiri, 9/29/20
5/5 "Nice for the price.
Product exactly as described. Quick delivery.
Thank you"
Geo, 9/27/20
3/5 "Work just fine"
Texas office, 9/10/20
5/5 "I ordered latex gloves by mistake and submitted for a return request. After 3 weeks, I was finally told that the items could not be returned due to Covid. What does that even mean?! It seems like with the high demand these days for PPE, they should be taking back everything they can! Net32 says they will guarantee anything the vendor won't, but they weaseled out of it as well. DO NOT DO YOUR BUSINESS HERE! Responses are very slow and customer service is non-existent. Net32 is just the "storefront" for other horrible vendors and when you have a problem, they point the finger at the other guy. Its like I'm at home dealing with my kids!.....*****UPDATE****-- Net 32 reached out to me to rectify my situation and did so without any hassle whatsoever. Tim accepted my returns and sent me a shipping label. My concern was addressed quickly and hassle free. I take it all back! Thank you Net32!"
Michael, 9/2/20
5/5 "Great product :)"
wally, 8/20/20
5/5 "Fast shipping and great product"
EFoisy, 8/17/20
5/5 "great product. good price"
Jenny, 8/5/20
5/5 "These came through within a week and were as expected"
Vincent, 8/3/20
5/5 "Wipes were delivered with in 2 days of order. Shipping company mishandled one of the boxes causing a few containers to leak. But, all items were in good condition when opened. Impressed with them enough to repeat our order with them again."
Craig A, 7/20/20
1/5 "Product arrived with seals damaged and product leaking from all six canisters due to improper packaging for shipment. Rather than immediately agreeing to return or replacement of damaged products, the vendor requested additional actions to demonstrate the seal failure. We have ordered many similar products from other vendors and never had issues due to improper packaging and never had a vendor less immediately responsive to issues which have arisen."
SJP, 7/17/20
5/5 "Fast service"
Bhat, 7/15/20
4/5 "The shipping was timely"
Dr. Aleg, 7/14/20
5/5 "Very quick and great price!"
Dentist, 6/26/20
5/5 "They always are timely and send the right order!"
Melissa, 6/16/20
1/5 "Item not working Still waiting for return label.

Net32 Response: We are sorry that the customer's experience with Ace Dental Supply did not meet expectations. Net32 notified Ace Dental Supplies of the customer's concerns. Ace Dental Supply provided the customer with a prepaid return label to return the product to Ace Dental Supply."
David K, 6/9/20
5/5 "Well packed, and products as described."
Dr. Z, 6/5/20
5/5 "The item was delivered in a short time."
Luciano, 6/4/20
5/5 "Email communication was rapid and accurate. No problems whatever. Shipping time varied greatly depending on which subcontractor fulfilled the order, but that was expected.

So far, so good. No problems.

Dr. Michael Echols
Ft. Myers, Florida"
AntiqueMedical, 6/4/20
5/5 "Products came timely, even during the pandemic."
LA, 6/1/20
5/5 "I am quite satisfied with Ace Dental Supply. They got these to us in a timely manner at a competitive price."
Cuisine Queen, 5/29/20
5/5 "My favorite wedges!"
Dr Audrey, 5/18/20
5/5 "Fast shipping, exactly as described."
LNash, 5/11/20
5/5 "Goose service"
Linda, 5/5/20
5/5 "Love them"
Jendent, 3/16/20
5/5 "Item was just as described, arrived on time"
Gsamico, 3/11/20
5/5 "Works"
YAD, 3/9/20
5/5 "Products came very fast."
Atlanta Dental Group, 3/2/20
5/5 "Great time from ordering to delivering"
Grace, 2/28/20
5/5 "The website was easy to navigate and the pricing was just as good!"
Dr. Tooth, 2/24/20
5/5 "Affordable and arrived within a few days"
JSchmitt, 2/12/20
5/5 "Product is great"
MT, 2/12/20
5/5 "fast delivery and perfect fiberglass tape."
rui, 1/1/20
5/5 "Really good product"
Spring, 11/29/19
5/5 "Ace Dental was very quick with my order, and it arrived in excellent condition."
Dr. Allie, 11/19/19
5/5 "Great price!"
Endo, 11/6/19
5/5 "Amazing, I recommend!!"
Nicole Da Silva, 10/7/19
5/5 "good customer service, product is as described."
Mustafa, 10/3/19
2/5 "low quality

Net32 Response: We are sorry that the customer received house brand masks from Ace Dental Supply that did not meet expectations. Net32 sent four cases of another vendor's house brand to try at no charge to the customer. A $95.00 value."
npham, 10/1/19
5/5 "Arrived in the projected time."
Chicfro, 9/30/19
5/5 "Easy to use and quick cure for retainer fabrication on adult with large undercuts."
Mark, 9/3/19
5/5 "Ace Dental Supply has the best pricing for gingival dam material. Not only is the pricing good, but you get more material in each syringe. GREAT PRICE--GREAT PRODUCT."
Doug, 5/1/19
5/5 "Great items"
Dental WD/AD, 4/24/19
5/5 "Great product, outstanding price, wonderful customer service. Win, Win, Win!"
Wes Moore, 4/18/19
5/5 "great alternative!"
Andi, 2/7/19
2/5 "Quick delivery and the product is really awesome!"
Blenda, 1/11/19
5/5 "Works very well."
WPD, 12/31/18
1/5 "terrible.....I placed the order on November 19 and after over a month I have not received it. They didn't have the courtesy to send even an email to inform what is it going on.

Net32 Response: Apologies for the issue with receiving the order. The order was placed 11/19/18 and due to a payment issue, the order was canceled. The customer should have been sent an email explaining this. We are looking into what may have happened with those emails not being received."
Normar, 12/21/18
5/5 "Great as described"
pdds, 11/22/18
5/5 "Best way to buy tips"
Boss, 10/23/18
5/5 "Really appreciate how these are packaged in individual sleeves. Makes storage much easier"
Dr A, 9/25/18
5/5 "came as described"
Lauren, 9/13/18
1/5 "Slow delivery. Unreliable inventory. Better off paying a little more with Pearson or Henry Schein for reliability and promptness.

Net32 Response: The order was placed on 8/23/18. Three products were cancelled "vendor out of stock" on 8/24/18. The rest of the order shows shipped on 8/24/18. The order shows delivered on 8/27/18."
cyn569, 9/5/18
5/5 "Great product Quality and very fair price"
AKG, 8/25/18
1/5 "Ordered saliva ejectors. They billed me more than the fee showing in the order confirmation. And no explanation.

Net32 Response: The extra charge was for Florida State sales tax. Taxes are calculated for each shipping address based on the state to which the item is shipped. This is explained below the total in the shopping cart before you place the order."
J, 6/30/18
5/5 "good products"
AFD, 5/23/18
5/5 "Very good !!!"
Tien Hoang, 3/30/18
5/5 "very good product but shipping was a little expensive"
lindab, 3/16/18
5/5 "Great product."
CHARLES, 2/8/18
5/5 "Great price. Authentic product. Fast Shipping."
South Texas Dentist, 1/16/18
5/5 "works well"
zm, 1/14/18
5/5 "I placed an order and i got it next day. Very satisfied!!!! unlike other companies that promise ship within one day and it comes a week or more later. ACE kept their word!!!"
Jenny, 9/27/17
4/5 "Good items"
Simmons Family Dentistry, 8/10/17
5/5 "Products came."
EE, 8/5/17
5/5 "Good quality with good price."
ADIC, 7/19/17
2/5 "Unfortunately the product I needed ended up not being available. It allowed me to place the order and then sent me an email later in the day saying it was no longer available. I then tried another color and had the same results. It allowed me to place the order, sent me a confirmation and then sent an email later stating they were no longer available. It's a little frustrating and time consuming to have to keep going through that."
Angela, 6/19/17
5/5 "Great product! Good price!"
Gerald G. Gelle, DDS, 6/15/17
3/5 "Good !"
NK, 6/14/17
5/5 "Products are as advertised. Delivery was fast. Whole process was very fast and easy. Will definitely order from here again!"
Park Dental, 3/31/17
5/5 "very good vendor very happy with them too"
merita, 3/2/17
5/5 "Great!!"
marabas, 2/15/17
5/5 "On time, product as expected"
naynab, 2/2/17
5/5 "Ordered on 01/10/17. Shipped 01/10/17."
Dr Jason, 1/20/17
5/5 "Fast shipping"
Dr.M, 1/3/17
5/5 "The product came on time."
Cascade dental, 1/2/17
5/5 "Fast shipping, accurate order at a fraction of what Patterson or Schein would charge. I don't know why anybody would go anywhere else"
DrDelon, 12/30/16
5/5 "AAA+++"
fabdds, 11/3/16
5/5 "Items arrived on time. Good packaging. No problems."
Doctor, 10/26/16
5/5 "Super fast delivery. Thanks"
Richard, 10/26/16
2/5 "the plastic shipping bag was trashed when it arrived. None of the ordered items were damaged. Just lucky."
Dr. Baker, 10/25/16
Return to All Vendors

Ace Dental Supply

Feedback Rating: 4.5
4.5 stars (86 ratings)
Ace Dental Group is a corporation in South Florida, with over 20 years experience. We specialize in offering quick and responsive service and GREAT discounts for products for the General Dental Office.
Standard shipping $5.50.  There will normally be no standard shipping charge for orders exceeding $89.99.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or
Delivery Method
Payment Methods
AMEX, Discover, MasterCard, Visa
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
Additionally, Ace Dental Supply is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
Please contact Net32 customer service at (800) 517-1997 or
Return Policy
All returns must be issued a return authorization number. Any returns with this number not clearly written on the outside of the package will be returned to sender. Items returned for reasons other than damage or defect will be returned at the shipper's expense and will incur a 20% re-stocking fee. Returns must be made within 15 days of invoice date. Returns must be in original package with unbroken seal. Defective items need authorization before returning and will be evaluated before credit is issued. Damaged goods need to be reported within 24 hours of receipt to receive credit. Shipping fees will not be issued a credit.
Items are shipped the same day. Items ordered before 4:00pm EST ship out the same day, excluding Weekends and Holidays. ***Free shipping does not apply to heavy shipments. All shipments over 8 lbs are subject to standard UPS Ground rates.*** Deliveries to a residential address will be $18.00. We are not responsible for lost/stolen packages shipped to a residential address. Some medical/dental items may not be eligible to ship to a residential address.
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