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(800) 517-1997
Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.6 32
Shipping time 4.5 33
Shipping and handling 4.7 31
Recent Feedback: 4.4 stars
5/5 "Ace Dental Supply has the best pricing for gingival dam material. Not only is the pricing good, but you get more material in each syringe. GREAT PRICE--GREAT PRODUCT."
Doug, 5/1/19
5/5 "Great items"
Dental WD/AD, 4/24/19
5/5 "Great product, outstanding price, wonderful customer service. Win, Win, Win!"
Wes Moore, 4/18/19
5/5 "great alternative!"
Andi, 2/7/19
2/5 "Quick delivery and the product is really awesome!"
Blenda, 1/11/19
5/5 "Works very well."
WPD, 12/31/18
1/5 "terrible.....I placed the order on November 19 and after over a month I have not received it. They didn't have the courtesy to send even an email to inform what is it going on.

Net32 Response: Apologies for the issue with receiving the order. The order was placed 11/19/18 and due to a payment issue, the order was canceled. The customer should have been sent an email explaining this. We are looking into what may have happened with those emails not being received."
Normar, 12/21/18
5/5 "Great as described"
pdds, 11/22/18
5/5 "Best way to buy tips"
Boss, 10/23/18
5/5 "Really appreciate how these are packaged in individual sleeves. Makes storage much easier"
Dr A, 9/25/18
5/5 "came as described"
Lauren, 9/13/18
1/5 "Slow delivery. Unreliable inventory. Better off paying a little more with Pearson or Henry Schein for reliability and promptness.

Net32 Response: The order was placed on 8/23/18. Three products were cancelled "vendor out of stock" on 8/24/18. The rest of the order shows shipped on 8/24/18. The order shows delivered on 8/27/18."
cyn569, 9/5/18
5/5 "Great product Quality and very fair price"
AKG, 8/25/18
1/5 "Ordered saliva ejectors. They billed me more than the fee showing in the order confirmation. And no explanation.

Net32 Response: The extra charge was for Florida State sales tax. Taxes are calculated for each shipping address based on the state to which the item is shipped. This is explained below the total in the shopping cart before you place the order."
J, 6/30/18
5/5 "good products"
AFD, 5/23/18
5/5 "Very good !!!"
Tien Hoang, 3/30/18
5/5 "very good product but shipping was a little expensive"
lindab, 3/16/18
5/5 "Great product."
CHARLES, 2/8/18
5/5 "Great price. Authentic product. Fast Shipping."
South Texas Dentist, 1/16/18
5/5 "works well"
zm, 1/14/18
5/5 "I placed an order and i got it next day. Very satisfied!!!! unlike other companies that promise ship within one day and it comes a week or more later. ACE kept their word!!!"
Jenny, 9/27/17
4/5 "Good items"
Simmons Family Dentistry, 8/10/17
5/5 "Products came."
EE, 8/5/17
5/5 "Good quality with good price."
ADIC, 7/19/17
2/5 "Unfortunately the product I needed ended up not being available. It allowed me to place the order and then sent me an email later in the day saying it was no longer available. I then tried another color and had the same results. It allowed me to place the order, sent me a confirmation and then sent an email later stating they were no longer available. It's a little frustrating and time consuming to have to keep going through that."
Angela, 6/19/17
5/5 "Great product! Good price!"
Gerald G. Gelle, DDS, 6/15/17
3/5 "Good !"
NK, 6/14/17
5/5 "Products are as advertised. Delivery was fast. Whole process was very fast and easy. Will definitely order from here again!"
Park Dental, 3/31/17
5/5 "very good vendor very happy with them too"
merita, 3/2/17
5/5 "Great!!"
marabas, 2/15/17
5/5 "On time, product as expected"
naynab, 2/2/17
5/5 "Ordered on 01/10/17. Shipped 01/10/17."
Dr Jason, 1/20/17
5/5 "Fast shipping"
Dr.M, 1/3/17
5/5 "The product came on time."
Cascade dental, 1/2/17
5/5 "Fast shipping, accurate order at a fraction of what Patterson or Schein would charge. I don't know why anybody would go anywhere else"
DrDelon, 12/30/16
5/5 "AAA+++"
fabdds, 11/3/16
5/5 "Items arrived on time. Good packaging. No problems."
Doctor, 10/26/16
5/5 "Super fast delivery. Thanks"
Richard, 10/26/16
2/5 "the plastic shipping bag was trashed when it arrived. None of the ordered items were damaged. Just lucky."
Dr. Baker, 10/25/16
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Ace Dental Supply

Feedback Rating: 4.4
4.4 stars (39 ratings)
About
Ace Dental Group is a corporation in South Florida, with over 20 years experience. We specialize in offering quick and responsive service and GREAT discounts for products for the General Dental Office.
Shipping
Standard shipping $5.50.  There will normally be no standard shipping charge for orders exceeding $89.99.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com.
Delivery Method
UPS
Payment Methods
AMEX, Discover, MasterCard, Visa
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
MN, OK, PA, IA, RI, SD, AL, AR, CT, DC, ID, IN, KY, NE, NJ, NM, NY, SC, VT, VA, WV, WA, WY.
Additionally, Ace Dental Supply is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
FL.
Contact
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
Return Policy
All returns must be issued a return authorization number. Any returns with this number not clearly written on the outside of the package will be returned to sender. Items returned for reasons other than damage or defect will be returned at the shipper's expense and will incur a 20% re-stocking fee. Returns must be made within 15 days of invoice date. Returns must be in original package with unbroken seal. Defective items need authorization before returning and will be evaluated before credit is issued. Damaged goods need to be reported within 24 hours of receipt to receive credit. Shipping fees will not be issued a credit.
Other
Items are shipped the same day. Items ordered before 4:00pm EST ship out the same day, excluding Weekends and Holidays. ***Free shipping does not apply to heavy shipments. All shipments over 8 lbs are subject to standard UPS Ground rates.*** Deliveries to a residential address will be $18.00. We are not responsible for lost/stolen packages shipped to a residential address. Some medical/dental items may not be eligible to ship to a residential address.
Ace Dental Supply Product OfferingAce Dental Supply's Weekly Specials | Entire Product Offering
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