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(800) 517-1997
Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.3 25
Shipping time 4 25
Shipping and handling 4.4 23
Recent Feedback: 4 stars
5/5 "Received order quickly. Low price"
Dr G, 3/31/20
4/5 "Got here. Shipping was on the slow side for this day and age - Amazon has me spoiled."
Chris, 3/10/20
5/5 "Great product that we have been using for years. By using Net32 and Supply Doc we get fast deliver and a great price."
David J. Howells, D.D.S., 2/18/20
5/5 "best price, on time delivery , excellent customer service."
Doc, 2/17/20
5/5 "No problems. Fast shipping"
RA, 2/6/20
5/5 "The vendor shipped the correct item in a very timely manner and a great turnover time.

received the package with no damage!"
Donation, 2/1/20
5/5 "Lightening fast delivery. Item was as described on page. Will buy again."
Persimmon Dental, 1/22/20
5/5 "great product , fast shipping"
Dr.Brown, 1/6/20
5/5 "Nice product, arrived quickly and all as expected. Would buy from again."
LigthouseDave, 12/31/19
1/5 "Never received my products or been contacted about any issues. I have contacted Net32 customer service and nothing has been resolved. Very disappointed I have been a customer for a couple of years and now I am getting terrible customer service.This vendor still has my money! This will be my last order with Supply Doc and Net32.

Net32 Response: Net32 reached out to the customer and confirmed that the customer was not charged for the Supply Doc order. We also found the customer an alternative vendor with a better savings for the product. The customer agreed to the new order with the alternate vendor. Sincere apologies to the customer for any inconvenience."
Kawa Oral Surgery, 12/19/19
2/5 "Listed Items for sale that they dont have... Waited almost 2 months before letting me know it was "backordered" lost out on procedures bc of them... Decided to cancel!!! DentalProdX already has the item shipped and at a lower price! Do NOT waste your time with this vendor!!!

Net32 Response: We are sorry that the customer's experience with Supply Doc did not meet expectations. The customer's order was placed on 11/22/19 and cancelled on 12/18/19. Sincere apologies to the customer for any inconvenience."
Dentist, 12/18/19
5/5 "Everything as described."
Ramnarine, 10/31/19
1/5 "Fake - Supply Doc sent us fake mixing tips. This has happened many times now and we contacted customer service and there has been no reply.

Net32 Response: We are sorry that the customer received mixing tips that did not meet expectations. Supply Doc has been removed from selling the product. The customer has been refunded by Net32 and Net32 also sent the customer a complimentary replacement."
J, 10/24/19
1/5 "Vendor not very cooperative. Item did not match description.

Net32 Response: We are sorry that the customer's experience with Supply Doc did not meet expectations. Net32 notified Supply Doc of the customers concerns. Supply Doc provided a prepaid label to return the incorrect product for a refund."
Debbie1, 10/21/19
5/5 "Just what we ordered!"
Wendy, 10/21/19
5/5 "On time and Excellent Quality"
Dr. Michael A, 9/16/19
2/5 "After waiting for quite a while for the product, I received a telephone call telling me that my order will be cancelled because I was not a dentist. However, the web site did not notify me of this requirement. I waited for my refund, but after many many weeks, I received the product at my front door. I am glad that I received the product, but the incredible long wait to receive the product without updates is unacceptable.

Net32 Response: We are sorry that the customer had an experience with Supply Doc that did not meet expectations. The order was placed on 7/3/19. Supply Doc shipped the order by UPS on 7/23/19. UPS Delivered the order on 7/29/19. Net32 is working with Supply Doc to speed up and provide more accurate updates."
pongo, 8/7/19
5/5 "If you still own a Harvey Chemclave as I do, this product (V-cide - https://www.net32.com/ec/vcide-solution-chemical-vapor-sterilant-4-1-d-12954) works great."
RonDMD, 7/5/19
5/5 "works very well
good pricing too."
john, 6/24/19
4/5 "It took a long time to get my order."
Barb, 6/3/19
5/5 "This product is not on by far the best-but, it is shipped fast! Will never go elsewhere! 10/10 recommend!"
Ikonic Piercing, 5/31/19
5/5 "great air water syringe would defiitely reorder"
Dr.B, 5/9/19
5/5 "Good products and fast shipping"
dawnskees, 3/21/19
1/5 "SENT EXPIRED PRODUCT!!

Net32 Response: We are sorry for the issue with our vendor Supply Doc. Net32 notified Supply Doc of the issue and Supply Doc provided a prepaid label to return the product to Supply Doc for a full refund. Net32 also sent a replacement from another vendor at no charge to the customer. A $130.00 value."
Dr. N, 12/13/18
5/5 "Great price- dentist likes this product over IRM. Easier to use"
Dr A, 9/25/18
5/5 "Good"
Buyer, 9/10/18
5/5 "Great product Quality and very fair price"
AKG, 8/25/18
5/5 "very good vendor"
yenifer, 8/13/18
1/5 "Order was cancelled by company stating we were out of the area."
Angela, 7/16/18
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Supply Doc

Feedback Rating: 4
4 stars (29 ratings)
About
For brands you trust, Supply Doc is your AUTHORIZED and honest source for quality products at the most competitive pricing. All products are purchased directly through the manufacturer and are delivered to your esteemed practice or organization. Thus every product warranty receives full support.
Shipping
Standard shipping $10.99.  There will normally be no standard shipping charge for orders exceeding $499.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com.
Delivery Method
UPS
Payment Methods
MasterCard, Visa, Discover, AMEX
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
AL, AR, AZ, CA, CO, CT, DC, GA, HI, IA, ID, IL, IN, KY, MA, MD, ME, MI, MN, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TX, UT, VA, VT, WA, WI, WV, WY.
Additionally, Supply Doc is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
CA.
Contact
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
Return Policy
30 Day Money Back Guarantee.
Other
Orders are processed in 1-2 business days.
Will close in 5

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