Franklin Dental

Feedback Rating:
4.3 stars (93 ratings)

Franklin Dental has been at the forefront of the industry since 1980. Our goal is to deliver the products you need and give you the service you deserve. Every customer is important to us and we strive to offer the best price. We represent 55 major manufacturers.


Standard shipping is $9.99. *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or

Delivery Method

UPS, FedEx, USPS, Local Delivery

Payment Methods

AMEX, Discover, MasterCard, Visa

State Tax

Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY

Additionally, Franklin Dental is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.NY


Please contact Net32 customer service at (800) 517-1997 or

Return Policy

All returns must be issued a return authorization number. A return authorization number can be obtained by contacting Net32. Items returned for reasons other than damage or defect will be returned at the shipper's expense and will incur a restocking fee per the manufacturer's terms, which may be up to 30%. Returns must be made within 20 days of the invoice date. Returns must be in the original package with unbroken seal. Defective items need authorization before returning and will be evaluated before credit is issued. Damaged goods need to be reported within 14 days of receipt to receive credit. *All X-Ray Apron and products from the following manufacturers: COLTENE, ROYDENT, DANVILLE, DEDECO, EDS, FLOW, KEYSTONE, LANG, PALMERO, PARKELL, PLASDENT, SS WHITE, ZIRC are NON-RETURNABLE.


Most items are shipped the same day provided items are not on manufacturer backorder.