All Customer Reviews (290)

The boxes say the masks are not for medical use. How can it be allowed to be sold on a dental supply website? Net32 Response: We are sorry that the customer received masks that did not meet expectations. Net32 notified IDS of the customer's concerns. IDS provided a prepaid label for the customer to return the incorrect product. IDS also sent a replacement at no charge to the customer. Sincere apologies to the customer for any inconvenience. Update: IDS mailed the correct mask.

Works as advertised. Good. Price

Does exactly what is expected. Great quality.

The face masks are as advertised and needed for patient encounters.

Good size and weight to use when out of house for a few hours. Metal wire at top of mask is helpful to contour the mask to your face and large enough to cover from nose to chin. Vendor delivery was quick and efficient. Definitely will purchase again.

Can't have too many boxes of these at the ready for clients who may forget to bring a mask or for anyone who needs a fresh one! Use these myself when I'm in the salon.

These are great! They are lightweight and don't make your face all sweaty! We used them for a fund-raiser and they worked great!

probably the poorest quality of masks I have ever had. Poor adaptability, irritating to the skin. Will never purchase again Net32 Response: We are sorry that the customer received masks that did not meet expectations. Tradent Supply has been removed from selling this product.

Good quality

box says these are non-medical masks Net32 Response: We are sorry that the customer received masks that did not meet expectations. Net32 notified River Dental Supplies of the customer's concerns and provided a prepaid label for the customer to use to return the product to River Dental Supplies for a full refund. River Dental Supplies has been removed from selling this product.

The box label it as "Non-Medical", and there isn't any kind of standard listed on it, use the first one and the earloop broke with hour, base on the quality I wouldn't pay anything over $10 for a box. Net32 Response: We are sorry that the customer received masks that did not meet expectations. Net32 notified Tradent Supply of the customer's concerns and provided a prepaid label for the customer to use to return the product to Tradent Supply for a full refund. Tradent Supply has been removed from selling this product.

They might be fine but the outside of the box says Non Medical use only. What the hey? You don't expect this when you order them for your dental office. There is no indication that they are BFE 95%. I realize this is a COVID situation but I can't ask the employees to wear these at work. Net32 Response: We are sorry that the customer received masks that did not meet expectations. Net32 notified Tradent Supply of the customer's concerns and provided a prepaid label for the customer to use to return the product to Tradent Supply for a full refund. Tradent Supply has been removed from selling this product.

They pass my lighter test. The ear straps work for me too. A pandemic is a helluva time to find out you have tiny ears. ;) They fit well enough that I can double up with a cloth mask over them when I feel the need to as well.

bad quality Net32 Response: We are sorry that the customer received masks that did not meet expectations. Net32 notified Tradent Supply of the customer's concerns and provided the customer with a prepaid label to return the product to Tradent Supply for a full refund.

I purchased these masks for my office when I re open. Purchase and timely delivery were excellent. However, Right on the box it says "non-medical" ??? Really. I'm a Dentist buying from a Dental supply company and your selling non medical masks. In the description it says procedure mask, no mention of non medical. debating on returning for a refund. Net32 Response: We are sorry that the customer received masks that did not meet expectations. Net32 notified Tradent Supply of the customer's concerns and provided a prepaid label for the customer to use to return the product to Tradent Supply for a full refund. Tradent Supply has been removed from selling this product.

I purchased these masks for clinical staff use with the understanding that they were a Level 2 surgical mask. Unfortunately these masks arrived with the words: Not for medical use" on the top of the box. They do not fit well and are very cheap. Such a disappointment during a time when good PPE is critical for healthcare providers. Net32 Response: We are sorry that the customer received masks that did not meet expectations. Net32 notified River Dental Supplies of the customer's concerns. River Dental Supplies provided a prepaid label for the customer to use to return the product to River Dental Supplies for a full refund. River Dental Supplies has been removed from selling this product.

they were delivered promptly and as advertised

Not for use in medical setting is on the box Net32 Response: We are sorry that the customer received masks that did not meet expectations. Net32 notified River Dental Supplies of the customer's concerns. River Dental Supplies provided a prepaid label for the customer to use to return the product to River Dental Supplies for a full refund. River Dental Supplies has been removed from selling this product.

these masks worked and fitted and gave peace of mind as expected. They arrived rather fast, and seem to be made out of good material

You are getting exactly as described. Price is high but reasonable as scarcity of the materials is fact. Better than nothing and I am happy I was able to get these. These are your standard ear-loop mask medical masks. Shipping took some time as expected.

These masks took a little long to get to me but due to the Pandemic, the shipping time was reasonable. The fit was perfect. Good quality.

These arrived quickly and seemed well constructed. The only problem was that they have a really strong chemical smell that irritated my sinuses, gave me a headache, and caused my face to itch. Just a warning for other sensitive people.

The masks were perfect and were delivered on time. Excellent!!!!!

Poor construction, no nose strip, not a good product and overpriced to top it off.

Great Quality and service

For the price this is a great product

Will not likely order again because masks were thinner, shorter, flimsier than what I am accustomed to. For a couple of bucks, not a horrible value.

Does the job. No smell. Not hot or itchy. Will be re-ordering!

I would not order this again. Not comparable quality to other brands. Very thin I have concerns if it is sufficient for safety to use working on patients.

comfortable, conforms well, effective

Great

as expected. does the job

You can break the habit of having one mask for the whole morning. The price is excellent. I don't know how they can sell such a good mask for such a price. Work flawlessly. No irritation behind the ears. Easy to conform metal nose band. Glad we found these. Inexpensive enough to give one to the little kids, for fun, and to mom and dad while they watch during treatment.

Works well and good price!

great texture

The ear loop rips off the mask for about half of them with the gentlest pressure. So that price is basically for 25 functioning masks. But this doesn't take into account how dumb you look in front of patients and the time it takes to switch masks. I have had multiple masks fail in a row in front of several patients. Net32 Response: We are sorry that the customer received masks from Orange County Dental that did not meet expectations. Net32 sent a replacement from another vendor at no charge to the customer. A $50.00 value.

Comfortable/breathable/cost effective

Product arrived on time and as described

Thick and comfortable masks

cover my face

I wondered why these masks were in the corner of a cabinet not being used. My team finally ceased up. They have a weird bad smell. The are very thin and don’t seem like they offer much protection which is the whole purpose. Net32 Response: We are sorry that the customer received masks from LV Dental Supply that did not meet expectations. Net32 sent a replacement from another vendor at no charge to the customer. A $80.00 value.

The mask loop sometimes comes off when I take my mask off but that doesn't really bother me.

Too long to get them

Very comfortable

Good

I don’t like these masks. Scratchy texture and unpleasant smell. (purchased from Orange County Dental) Net32 Response: We are sorry that the customer received masks that did not meet expectations. Net32 sent the customer a complimentary replacement from another vendor.

good value

We like the price but it has its own chemical smell. So I may consider something else next time, but price is very attractive.

pretty basic for exam...

Great Product!

smells like chemicals (Product from PA Dental) Net32 Response: We are sorry that the customer received masks that did not meet their expectations. Net32 sent a replacement shipment from another vendor at no charge to the customer.

only type of mask I buy, not too thick not too thin

Love the price, good quality.

NIVO masks (from Orange County Dental) do not adapt to bridge of nose and the metal band is very stiff. Does not protect adequately. Net32 Response: We are sorry the customer received something that did not meet their expectations. Net32 sent the customer a complimentary replacement to try from another vendor.

Just masks. They do the job

good product for the price

I like that they are thin masks. We've used them for about 2 months. The downside is that ALOT of the loops that go behind your ears will either be long on one side and short on the other or it will be missing one of the loops. Won't be buying these again. Net32 Response: We are sorry that the customer received something that did not meet their expectations. Net32 sent the customer a complimentary case of Medicom SafeBasics Procedure Ear-Loop Face Masks to try at no charge. A $40.00 value.

cheap masks good price

They are a little thinner than the ones we order from Patterson.

Great price, good quality, quick shipping!