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Detailed Vendor Ratings
Criteria Average rating Number of ratings
Products as described 4.8 203
Shipping time 4.6 203
Shipping and handling 4.5 201
Recent Feedback: 4.6 stars
5/5 "very good product and reasonable price"
Galina, 6/19/19
5/5 "item was delivered before expected."
roxy, 6/17/19
5/5 "Never any problems with Hey Dental. Love these masks. Fit well without pulling on the ears as some do"
Peggy, 6/14/19
5/5 "Products great. Vendor reliable."
AlexL, 6/5/19
5/5 "Product delivered on time."
Michele, 6/3/19
5/5 "The vendor actually sent the wrong product & I let them know. I got a return address label & returned the incorrect items. The next day, before my return could have been received by them, the correct items arrived at my home. Great service!
Thank you!"
Barbara, 5/22/19
5/5 "Good"
Office Manager, 5/20/19
5/5 "everythig perfect"
PEDRO, 5/3/19
5/5 "Excellent diamonds and got them very fast.I am ordering more."
Hippykid, 5/2/19
1/5 "I was over charged on my credit card $4000.00

Net32 Response: We sincerely apologize for Hey Dental's mistake and any inconvenience caused to the customer. Net32 notified Hey Dental of the issue and Hey Dental apologized for the mistake and corrected the error right away."
Laurie, 4/27/19
5/5 "These are the best tray covers I've ever used over the past 18 years of tattooing. I've used others and these are far superior in every way."
Joshua, 4/23/19
4/5 "Does the job!"
L W J DDS, 4/18/19
5/5 "Delivered quickly and without incidence."
Lori, 4/9/19
5/5 "Quick ship"
Dr. T, 4/8/19
5/5 "Awesome"
All Dental, 3/27/19
4/5 "Love the Mask with cucumber scent, very refreshing"
Shannon Lorenzo, 2/26/19
5/5 "Good price, prompt delivery"
Doc L, 2/14/19
5/5 "Great Seller!"
smiles, 2/11/19
5/5 "ScanX was ordered by mistake. The masks are comfortable."
WPD, 12/31/18
1/5 "I sent in for a refund. It has been over a month a several days and still no refund. I have contacted Net32 multiple times (5 to be exact) and they have reached out to Hey Dental all those times and still no response. Really Really poor company. Will never ever purchase anything from them again. Beware if you ever have to return anything to Hey Dental.

Net32 Response: We are sorry for the time and effort that the customer had to put in to get the refund confirmation. The customer has been refunded by Hey Dental. Net32 is working with Hey Dental to speed up response times when it comes to refunds and other requests as well."
springfield, 12/14/18
4/5 "okay"
Boksilee, 12/7/18
5/5 "quick ship as described great prices, thanks!"
Alex, 11/12/18
5/5 "great"
pdds, 11/11/18
5/5 "These don’t clog up like some of its competitors"
Steve, 10/21/18
1/5 "They sent the wrong item, and when they sent me the replacement, they charged me again on my card for that same item without my permission.

Net32 Response: Sincere apologies for any inconvenience. Net32 notified Hey Dental of the issue. Hey Dental refunded the customer in full."
dentx, 10/4/18
1/5 "Thieves, they charged my credit card more than my actual purchase total!!!! be very careful!!!

Net32 Response: The extra charge was for Maryland state sales tax. Each vendor has their own Tax policies that can be viewed on the vendor's individual page. You can view these policies by clicking on the vendors name on the product detail pages. Taxes are calculated by the vendor (in this case Hey Dental) for each shipping address based on the state to which the item is shipped."
Drz, 10/3/18
5/5 "Just as described, reasonable shipping speed. Products meet or exceed expectations"
Dr A, 9/25/18
5/5 "Came as described"
Lauren, 9/13/18
5/5 "Great product Quality and very fair price"
AKG, 8/25/18
5/5 "Good"
Becker, 8/23/18
5/5 "Excellent"
Dr. B DDS, 8/21/18
5/5 "Item was delivered to my Dr. promptly and price was very reasonable. no hassle purchase."
DTECHED, LLC, 7/27/18
3/5 "Shipping time takes longer than expected almost always"
FamilyDentistry, 7/25/18
5/5 "Speedy delivery."
DrTeeth, 7/20/18
1/5 "I hate to write review, but in this case, I need to...
I ordered a box of Slick bands bicuspid matrices with 60 pieces per box. However, when I received the product, it turned out only 30 pieces per box. I contacted net32 and learn that Hey sent me "the 30 pieces per box" because "the 60 pieces per box" was backorder while I still be charged the price of the 60 pieces per box". Really, Hey Dental is a cheater !!!

Net32 Response: Net32 notified Hey Dental of the issue. Hey Dental said it was a mistake and provided a prepaid label to return the product to Hey Dental for a full refund."
AD, 6/13/18
5/5 "good products"
AFD, 5/23/18
5/5 "Great products at great pricing."
Avon Dental, 2/21/18
5/5 "Very good products."
lzdds, 2/9/18
5/5 "Etch very well"
Eli, 1/21/18
4/5 "Great price. Authentic product. Fast Shipping."
South Texas Dentist, 1/16/18
5/5 "works well"
zm, 1/14/18
5/5 "excellent product!"
dentaled, 12/18/17
5/5 "Easy delivery and purchase.
Wide variety of reputable supplies."
Scrampersad, 8/22/17
2/5 "had to wait on item for a while but item was good."
Simmons Family Dentistry, 8/10/17
5/5 "Great products, great prices. Fast shipping, product arrived as described. Pretty much all I'm looking for. Thanks everyone!"
Jake, 6/25/17
5/5 "Items as described and arrived in a timely fashion."
Angela, 6/19/17
5/5 "Excellent product. The temporary Embonte cement is one of the best for temporary crowns, and the Defend headrest covers are great for infection control barriers. Deff i will recommend and keep buying them."
Bayan Rafee, 6/14/17
5/5 "Better than schein and cheaper."
EPG, 5/10/17
5/5 "My order was delivered quickly!"
OrthoGirl, 5/10/17
5/5 "We order several products and we needed a different size. The vendor was very good to make an exchange and no hassle. Prompt and easy."
Doc, 3/17/17
3/5 "It takes a very long time to receive all items i order from this vendor. A while back i received a bag of Kromopan with a hole in it. I called and complained and it hasn't happened since. Another time I ordered the travel toothbrushes on the 6th of February and it said it would ship out on the 27th of
February because it was back ordered. I checked on it the 28th and it still had not shipped so i called Net32 and had them cancel my order. I ended up ordering the same exact item in a different color from a different vendor and received it less than a week later."
Ortho office, 3/2/17
5/5 "Quality product"
Doc O, 1/25/17
3/5 "Ordered on 01/10/17, Shipped by FedEx on 1/12/17."
Dr Jason, 1/20/17
5/5 "Great prices, Fast shipping, Excellent product."
sahara fox, 1/11/17
5/5 "good buy"
mikey, 1/9/17
4/5 "good"
gilgamesh, 1/3/17
5/5 "Orders arrive correctly and fast shipping"
robdds, 12/25/16
5/5 "Excellent product at a fantastic price. Highly recommend this vendor!"
Suz, 11/30/16
5/5 "My order was quick to arrive. In the past ordering from other suppliers my orders could take 2-3 weeks to arrive in separate envelopes.
I run a Bronze foundry and use the burrs for chasing the bronze art work. Any delays in burr arrivals can set my production back by weeks and that is unacceptable. Hey Dental is awesome and reliable."
Techzen, 11/24/16
5/5 "good"
Dr Klop, 11/23/16
3/5 "very thin, with lots of fuzzies that tickle your nose...."
LMW, 11/18/16
4/5 "always a pleasant experience to deal with this vendor."
jeff, 11/18/16
5/5 "Delivery is always fast!"
Apex Dental, 11/17/16
5/5 "Good vendor"
Dr.M, 11/11/16
5/5 "Great product at a good price."
Tanne, 11/3/16
1/5 "I ordered a bottle of Kavo spray but received different brand (It is a German product). The vendor should have checked with us before sending different brand.
Net32 response: The doctor is correct. Hey Dental contends that they inadvertently shipped the wrong product, which was verified in photos that the doctor sent to Net32. Net32 purchased and shipped 2 bottles of Kavo spray to this customer."
MB, 10/25/16
5/5 "Great dealer. Products arrived on time."
shahrdds, 10/21/16
5/5 "Received Product in a timely manor"
DMD public, 10/16/16
5/5 "The prophy angles were defective , the company was so helpful with resolving the issue in a timely manner."
Brooke, 10/12/16
5/5 "I used the get bad acne from wearing masks all day long but not with these masks! Great product!"
Jules, 9/22/16
2/5 "Shipping too slow. Took over one week for Hey Dental (order was placed on 9-3-16) to even ship out my items. Ordered 10 days ago and even accounting for a holiday, and I have yet to receive my order. Net32 also fell short in the communication (had to contact Net32 for updates). I would prefer automatic updates regarding delays or backorders. I will have to reconsider before buying from Hey Dental again. Sorry."
222DMD, 9/13/16
5/5 "Fast shipping!"
LV, 9/11/16
5/5 "Fast delivery"
jdash, 9/1/16
5/5 "Great prices, great fast service, great packing, plain and simple a great company"
IraBidermanDDS, 8/29/16
5/5 "The item was delivered earlier than expected. The price for the item was affordable and so was shipping. Great quality!"
Jazzyj1988, 8/25/16
5/5 "Good seller"
Assa25, 8/24/16
5/5 "Great seller with great prices."
OMS, 8/17/16
5/5 "Items shipped as ordered. Fast shipping. Will buy again."
tuscano dental, 8/15/16
5/5 "Great product, lower than competitors, and fast shipping!! Can't beat that!"
Bookkeeper, 8/15/16
Doc, 8/1/16
5/5 "Great service."
DrM, 7/31/16
5/5 "Good deal on the items and all came in time"
Grace, 6/17/16
5/5 "Excellent service, great prices. I will be ordering their products again"
Sweet Tooth, 6/10/16
5/5 "it was simple"
Dr. Andy, 5/31/16
4/5 "Great product use a lot of it."
EH, 5/28/16
4/5 "Product was as described"
Rhonda, 5/19/16
5/5 "Excellent

Very happy with the transaction A*****
Thank you"
gomezdental, 5/2/16
5/5 "Hey, These folks are just great all around and that ain't hay!"
whitefang, 4/27/16
5/5 "Great seller. Fast shipping."
DrM, 4/20/16
5/5 "Good product and price"
andrea, 4/18/16
5/5 "Good product, easy ordering, fast shipping."
Nick, 4/5/16
5/5 "great"
bill, 4/2/16
5/5 "good products"
Boss, 4/1/16
5/5 "."
DA, 3/23/16
5/5 "Great price and reasonable shipping time. Great seller!"
Jeff, 3/14/16
5/5 "Excellent service."
srdds, 2/5/16
5/5 "Thanks..! Very satisfied..!!!"
Natalia, 2/3/16
5/5 "Items received in normal time."
Dr. Melton, 2/1/16
3/5 "My order was shipped in two packages (Hey Dental and DC Dental) shipping cost to my country was doubled what I estimated it to be.
NET32 was informed and got involved. They made it better by helping out with cost of shipping.
They offered, I did not ask. I was surprised with the gesture and now I am a very happy customer.
Bruce lee, 1/7/16
5/5 "Great service."
NM, 12/27/15
5/5 "Quick delivery."
JI, 12/17/15
3/5 "Good product"
Pranati, 11/28/15
5/5 "Delivery time and price were excellent."
Warren, 11/17/15
4/5 "Good service ."
Artisan, 11/4/15
5/5 "Fast and efficient. I have ordered from.them before and will do so again."
smiledocMA, 10/29/15
5/5 "I've never had to complain for not getting my items. They are fast to ship and always get my order correct!"
Irene, 10/28/15
5/5 "Good!!!"
Tien Hoang, 9/23/15
4/5 "Item was delivered on schedule. Item is exactly as described. The bi-directional files are great to fill the accessary canals that are unreachable. Shipping is always better when free, but was reasonable."
CDA#1, 8/24/15
5/5 "Good value for product."
DMK, 8/21/15
5/5 "Items were received promptly and company has been easy to work with prior orders as well. Wish shipping was a bit less."
jf, 8/17/15
5/5 "Excellent."
jessyle, 8/7/15
5/5 "Love this item."
Elsa, 8/4/15
5/5 "Quick shipping, great price, and product as described."
Dr. Laura, 7/15/15
5/5 "Great seller"
nicolas, 7/7/15
5/5 "I've been ordering from these folks for years and have not had a single problem!"
abst4, 5/30/15
5/5 "Brushes fit most of my handles."
Dr. S, 5/26/15
3/5 "There was no email sent out about the backordered item, until I called. If I had known, I would have ordered from some other company. So, the notice for your order is poor."
Sam, 5/19/15
5/5 "good fast transaction"
kenmore, 4/16/15
5/5 "Items shipped promptly and as advertised. The price of my item was reasonable and I would make a future purchase from this company."
jt, 4/14/15
1/5 "Terrible service, Super slow delivery. I will NEVER use them again."
DrMaya, 3/31/15
5/5 "great products"
scollinsjr, 3/26/15
4/5 "Usually on time and prompt"
jdash, 3/17/15
5/5 "Thank you for an easy, pleasant transaction. Excellent seller."
Emad, 3/12/15
5/5 "great product"
ids, 2/24/15
4/5 "fast and accurate response to order."
jdash, 2/20/15
5/5 "just what i was looking for"
REMS, 2/4/15
5/5 "Great price and fast shipping. Easy."
Cincinnati DDS, 1/26/15
5/5 "Great Item But Late Shipping"
Anass, 1/9/15
5/5 "They ship quickly."
drfeelgood, 12/22/14
5/5 "That was our second purchase or third from this seller. Fast delivery, no problem with exchanges. Great service, highly recommend!"
Redicka79, 11/21/14
5/5 "great seller"
merita, 11/18/14
5/5 "very good got our stuff right away"
sunrise dental, 11/11/14
5/5 "Quick service!! Thanks!!!! Only charged for one shipping charge unlike some of the competition on Net32."
Oldoobie, 11/7/14
5/5 "always fast and very accurate as well"
BOB, 11/4/14
2/5 "This time we were dissapointed our order took 9 days to arrive. It took 5 just to depart. Other items on the same order arrived much sooner from other distributors."
BWX, 10/17/14
5/5 "Quick shipping and accurate"
ALLSmile, 10/11/14
5/5 "We were very impressed with our trial order of the quality of this barrier film. In fact it is thicker than what we had been using and has a non stick edge which makes it easier to handle; Since then we have ordered a large quantity to have on hand."
Connie, 10/8/14
5/5 "Fast service. Good quality."
nycsmiledr, 10/8/14
5/5 "Fine"
fabdds, 9/27/14
1/5 "Order twice from them and on both occasions items were delayed and/or did not arrive. I had to cancel with them and reorder from another vendor. i do not recommend."
Kennedy, 9/26/14
5/5 "Good products and prices."
wdckt, 9/23/14
5/5 "Exactly as expected! thanks"
flawson, 9/22/14
5/5 "delivered as advertised", 9/16/14
5/5 "No problems with this order. All went smoothly."
Chuck, 9/15/14
5/5 "My favorite vendor"
LigthouseDave, 9/8/14
5/5 "Always the best price on the items I'm looking for that they carry. Fast delivery, never an issue. I wish other vendors were like them."
Dr. Q., 9/3/14
5/5 "great price for great product!"
ybs, 9/3/14
4/5 "Very happy except for the shipping time.", 8/29/14
5/5 "we never have any problems with hey"
suture, 8/28/14
5/5 "Got item ordered with great price, no complaints"
Smiles, 8/28/14
5/5 "all went according to plan and I saved money"
your highness, 8/5/14
5/5 "Thank You for speedy delivery of the right product."
Jeff, 7/29/14
3/5 "item arrived much later than posted at sale site"
jdash, 6/26/14
5/5 "always have most of what we need, always accurate and mostly speedy delivery"
suture, 5/29/14
5/5 "Accurate order. Accurate shipping times. Great products."
EasternDentisry, 5/21/14
5/5 "My order arrived when it was supposed to be here and the products where exactly what I had ordered. They also have such great prices on their products!"
aplacetosmile, 5/19/14
5/5 "My items came when they were supposed to and they were exactly what I had ordered. Prices were great!"
aplacetosmile, 5/19/14
3/5 "Takes a long time to receive materials"
snerfy, 5/11/14
5/5 "We order the majority of our products from Hey. They are an excellent vendor and have yet to disappoint."
suture, 5/7/14
5/5 "I have used Hey Dental for quite some time. Their price is generally the best and service is prompt."
Phyllis, 4/24/14
5/5 "The items came quickly and correctly."
Favoretto, 4/15/14
5/5 "I love working with Hey Dental. I have used them for my dental supply needs since 2002. They provide great service at a value. My orders are accurate and shipped fast! I highly recommend them."
DrDelon, 3/31/14
5/5 "Order went smoothly, accurately and quickly."
Doctopuss, 3/13/14
4/5 "Fast shipping, accurate order fulfillment."
Dr. Brent, 3/6/14
5/5 "great prices!!"
Joyous, 2/26/14
5/5 "Customer service is so nice and patience."
Simon, 2/21/14
4/5 "Quality product"
Tracyleigh03, 2/19/14
3/5 "the order arrived very late."
mo, 1/28/14
5/5 "Large selection of products. Great prices and fast shipping!"
Betsy, 1/23/14
5/5 "They see
Nt everything on time and as needed

Sam, 1/22/14
5/5 "fast delivery and as promised"
jo, 1/7/14
5/5 "best service"
sweetlips, 12/18/13
5/5 "Good shipping time and good quality of the items"
arlen xiu, 11/1/13
5/5 "reliable"
jdash, 10/27/13
5/5 "the vendor had what i needed in stock and shipped it out in a timely manner."
kenderton, 10/22/13
5/5 "Net32 was easy to work with. The web site is user friendly. I had no difficulty finding what I needed."
Kathy, 9/27/13
5/5 "The Pads were exactly what I ordered. The price was great and the service was also."
schwfam1, 6/3/13
5/5 "everything was as expected. not as when I ordered the same product from Dental wholesalers direct and they did not fill the order completely."
Mike, 5/21/13
5/5 ""
awball, 5/13/13
5/5 "Two barrier film were sent instead of one barrier film and one tray cover. Customer service was very nice and prompt in correcting mistake and adjusting credit. Great service!"
steinway, 4/29/13
5/5 "Everything went as expected. I ordered and paid, they shipped exactly what I ordered in a timely manner and I received it."
dd, 4/23/13
5/5 "I was happy I found this product"
bawsum, 4/11/13
5/5 "shipped fast, items came as described."
hkm, 4/1/13
5/5 "Excellent seller."
sorin dimitriu, 4/1/13
5/5 "Arrived quickly, and as promised."
PA, 3/19/13
5/5 "Best internet pricing for dental supplies"
Scott Hoang, 3/13/13
3/5 "They did not send me the product as described. I ordered Espe brand specific mixing tips and they sent generic. When I called they gave me a little of hard time. Then said they would send out the correct ones."
Rico, 3/7/13
5/5 "good product great price"
hawk, 3/7/13
4/5 "Easy, received what I ordered in a reasonable time."
schneidersmiles, 2/28/13
4/5 "Love product.I expect it come in 5 days but it took longer."
Bunny, 2/27/13
5/5 "Shipping was very fast and item arrived well packed. I cannot find this item anywhere else online and so was pleased to find net32 selling it. This community covers the spectrum. Thank you!"
mutaf44, 2/19/13
5/5 "Fast shipment, and product as promised...good price."
DRJ, 2/13/13
5/5 "Generally get the products as advertised and fairly quick"
DDS, 2/8/13
5/5 "The transaction was smooth, speedy and efficient. Would work with Hey Dental again."
ejbrecht, 2/7/13
5/5 "Great Job and excellent service!"
Vrsbnc5, 2/6/13
5/5 "As always, Net32 is the best place to find quality suppliers who are prompt in delivery and carry excellent products. I have shopped with Hey in the past and have always been pleased with their quality and service. Thank you!"
Michael in Bothell, 1/31/13
5/5 "Quick and "painless". Would buy here again."
full on, 1/31/13
5/5 "Fast shipment. One of the better Internet sites to deal with."
mescrochet, 1/31/13
5/5 "Fast delivery. Excellent product."
John, 1/30/13
5/5 "no problems. I'll be back for more ! :)"
, 1/30/13
5/5 "all of order was great, fast and efficient"
madde, 1/28/13
5/5 "It was exactly what I ordered. It arrived on time and I was sent email notifications to track my shipment. I could ask for anything more."
Anna, 1/22/13
5/5 "very good"
nicolas, 1/16/13
5/5 "Excellent service and quick delivery. Very competitive prices for products."
vadentist, 1/13/13
5/5 "Everything well done"
toothdoc, 1/12/13
5/5 "speedy precise"
rdedds, 1/11/13
5/5 "Fast and accurate product!"
cementNJ, 1/10/13
5/5 "quick delivery"
Dr. T, 1/4/13
5/5 "got the right item, and on time at a great price"
BOB, 1/4/13
5/5 "really fast service , got it on time and correct order"
BOB, 1/3/13
5/5 "Quick delivery, never any problem with stock, recommend"
slaynearnett, 1/2/13
3/5 "delivery time OK but one product expires in 5 months that is much shorter than normal."
wdckt, 12/29/12
5/5 "Fast shipping. Great service! Highly recommend and use them regularly"
favason, 12/27/12
5/5 "Excellent vendor! Very fast delivery for almost all products that they carry. Great pricing on quality products."
RTDental, 12/18/12
5/5 "item as described"
nicolas, 12/18/12
5/5 "I'm very satisfied with your company service, the people are so helpful even when I make an error it is no problem. Your prices are exceptional and I really enjoy working with you!"
Kay, 12/18/12
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Hey Dental

Feedback Rating: 4.6
4.6 stars (216 ratings)
Our commitment to the best prices and quality, with dedication to the customer offers a winning solution to your supply needs.
Standard shipping $5.95.  There will normally be no standard shipping charge for orders exceeding $250.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or
Delivery Method
Payment Methods
AMEX, MasterCard, Visa
State Tax
Please contact Net32 customer service at (800) 517-1997 or
Return Policy
We want to ensure that you are completely satisfied with our company and products. If you encounter a product and it is defective not to your satisfaction we will provide credit, exchange or refund. In order for your return to be processed in a timely manner please follow these guidelines:
* Returns may be made on most unopened merchandise within 30 days of purchase.
* Please contact your customer service representative for a return authorization, no credit will be issued for unauthorized returns.
* A copy of the invoice with a return authorization number on it must accompany all returns, or your request for credit will be delayed or not honored.
* If you have received the wrong item or your order is missing an item please notify your sales representative within 48 hours of receipt.
* All items must be unopened in original packaging and properly packaged, credit will not be issued for improperly packaged, opened or used items unless defective or reasonably unsatisfactory.
* Special order, not stocking, anesthetic, pharmaceutical, and short dated items are not returnable for credit of refund.
* Bulk items may be subject to a 25% restocking fee.
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