With high demand and limited product availability of personal protective equipment due to the spread of Covid-19 you may experience delays in order processing times. At this time, all infection control products are non-returnable.
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(800) 517-1997
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Alta One, Inc

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About
Alta One, Inc. is a fast growing wholesale medical and safety supply company with headquarters located in Los Angeles, CA. We remain as committed as ever to providing our customers with top quality service and supplies at a wholesaler pricing.
Shipping
Standard shipping $0.00.  *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com.
Delivery Method
FedEx / UPS / USPS / DHL
Payment Methods
AMEX, Discover, MasterCard, Visa
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.
AL, AR, AZ, CA, CO, CT, DC, GA, HI, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.
Additionally, Alta One, Inc is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.
CA.
Contact
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
Return Policy
All returns must be issued a return authorization number. A return authorization number can be obtained by contacting Net32. Items returned for reasons other than damage or defect will be returned at the shipper's expense and will incur a restocking fee per the manufacturer's terms, which may be up to 20%. Returns must be made within 20 days of the invoice date. Returns must be in the original package with unbroken seal. Defective items need authorization before returning and will be evaluated before credit is issued. Damaged goods need to be reported within 72 hours of receipt to receive credit.
Other
Items ordered before 4:00pm EST ship out the same day. Orders placed after 4:00 EST ship out the next day.
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