DDI Supply

Feedback Rating:
4.4 stars (737 ratings)
About

We're a 28 year old family owned company based in Iowa. We specialize in passing along the lowest pricing possible on the items you use most, along with same day shipping and superior customer service. We are centrally located in the USA. This helps us get your order to you efficiently, more quickly, and with lower shipping costs on heavy items.

Shipping

Standard shipping is $0.00. *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com

Delivery Method

UPS, FedEx, Local Delivery, USPS

Payment Methods

AMEX, Discover, MasterCard, Visa

State Tax

Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY

Additionally, DDI Supply is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.IA

Contact

Please contact Net32 customer service at (800) 517-1997 or support@net32.com

Return Policy

**All returns must be issued a return authorization number, and contain a copy of either the invoice or NET32 Order Number. Any returns without this information will be disposed of.
All issues relating to packaging, expiration dates, and missing goods must be reported within 14 days of receipt to receive credit.
All damage claims and shipping discrepancies must be reported within 14 days of delivery in order to be considered. Products must be in the original packaging, and be returned in re-saleable condition.
Products with expiration dates should have more than 4 months left from the date of return.
Products and/or kits must have the original factory seal and cellophane wrappers.
Product is to be carefully packed to avoid damage while in transit.
Equipment items (such as handpieces) that come with a warning label to "not cut or the item is un-returnable" can not be returned if the label is cut.
Defective items must be reported within 14 days of receipt to receive credit. Items returned for reasons other than damage or defect must be approved and be in original package with unbroken seal and will be returned at the shipper's expense with a 20% re-stocking fee.

Other

**Items are shipped the same day order is received up until 3pm Central. Free shipping for orders over $300 and weighing less than 15 lb. Orders over 15 lb may be subject to additional shipping charges. **Shipments to a Residential Address will be Charged $11.95**