About
VELscope is dedicated to advancing oral health through innovative visualization technology designed to support dental professionals in their commitment to early detection and patient care. By enhancing the visibility of oral mucosal abnormalities that may not be apparent under standard white light, VELscope helps clinicians perform more thorough and confident oral examinations. Developed with a strong foundation in science and clinical research, VELscope technology is used worldwide as an adjunctive examination aid to support routine oral cancer screenings and comprehensive soft tissue assessments. Its intuitive design integrates seamlessly into everyday dental workflows, allowing practitioners to enhance diagnostic awareness without disrupting patient experience. At VELscope, our mission is to empower dental professionals with reliable, evidence-based tools that promote proactive care, patient education, and long-term oral health outcomes. Through continued innovation, education, and collaboration with the dental community, we remain committed to raising the standard of oral screening and preventive dentistry.
Shipping
Standard shipping is $9.99. There will normally be no standard shipping charge for orders exceeding $500.00. *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or [email protected]
Delivery Method
FedEx, UPS, Local Delivery, USPS
State Tax
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY
Additionally, VELscope is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.FL
Contact
Please contact Net32 customer service at (800) 517-1997 or [email protected]
Return Policy
All returns must be issued a return authorization number, which can be obtained by contacting Net32. Requests for returns due to damaged, defective, or missing items/orders must be made within 14 calendar days from the order receipt date or the reported shipping carrier “order received” date. Returns must be made within 30 days of receipt. Returns must be unopened in their original packaging.
Please note that the following items, unless damaged or defective, are not eligible for returns but may still be eligible for refunds:
- Pharmaceuticals and controlled substances, including but not limited to anesthetics and bone & soft tissue grafting material.
- Advertised short-dated products
- Personalized and imprinted items