ODS Online is committed to providing a full line of products and services with very competitive pricing, if not the most competitive in today's market place. Our business model is designed to be cost efficient so we can provide you great products with minimum costs. We consider our relationship with our customers as a partnership. We stay flexible and are always open for suggestions and feedback.
Standard shipping is $8.95. There will normally be no standard shipping charge for orders exceeding $100.00. *Please note that there may be additional charges for heavy or hazardous items, deliveries to a residential address, and extra delivery fees incurred due to incorrect/incomplete shipping addresses, zip codes, suite numbers, etc. Contact Net32 for further information and for orders outside the 48 Contiguous states: (800) 517-1997 or support@net32.com
UPS, FedEx, Local Delivery, USPS
AMEX, Discover, MasterCard, Visa
Net32 calculates, collects, and remits tax on sales made by our vendors and shipped to customers located in the states listed below that have enacted Marketplace Facilitator, Marketplace Fairness, or similar laws. These laws shift collection responsibility from the vendor to the marketplace facilitating the merchant's sale.AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY
Additionally, ODS Online is registered in the states below and is therefore required to collect sales tax on items sold to customers in these states, to the extent the items are taxable. Whether or not an item is taxable depends upon the laws in effect in the state.IA
Please contact Net32 customer service at (800) 517-1997 or support@net32.com
All returns must be issued a return authorization number. Any returns with this number not clearly written on the outside of the package will be returned to sender. Items returned for reasons other than damage or defect will be returned at the shipper's expense and will incur a 20% re-stocking fee. Returns must be made within 30 days of invoice date. Returns must be in original package with unbroken seal. Defective items need authorization before returning and will be evaluated before credit is issued. Damaged goods need to be reported within 14 days of receipt to receive credit.
